The mediating role of knowledge integration model for enterprise systems success

Purpose: The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES) post-implementation stage and how transactional and transformational leadership styles are impacted toward ES success. Des...

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Main Authors: Ghazali, Razatulshima, Ahmad, Mohammad Nazir, Sedera, Darshana, Zakaria, Nor Hidayati
Format: Article
Published: Emerald Group Publishing Ltd. 2019
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Online Access:http://eprints.utm.my/id/eprint/87658/
http://dx.doi.org/10.1108/JEIM-04-2018-0069
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spelling my.utm.876582020-11-30T09:06:40Z http://eprints.utm.my/id/eprint/87658/ The mediating role of knowledge integration model for enterprise systems success Ghazali, Razatulshima Ahmad, Mohammad Nazir Sedera, Darshana Zakaria, Nor Hidayati QA75 Electronic computers. Computer science T Technology (General) Purpose: The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES) post-implementation stage and how transactional and transformational leadership styles are impacted toward ES success. Design/methodology/approach: Drawing on the insights of 508 valid respondents from various business backgrounds that used ES in Malaysia, structural equation modeling was employed and the path modeling approach was used to investigate the underlying relationships between variables. The mediating effects were tested using the bootstrapping procedures presented by Preacher and Hayes. Findings: The results support the mediating effects of KI mechanisms and both leadership styles toward ES success. The analysis revealed the importance of KI in an organization, especially by the leaders who manage the complexity of the ES in the post-implementation stage. Research limitations/implications: The study can be extended by analyzing other leadership styles in-detail. Practical implications: This paper is useful for practitioners as it acts as a guide to conduct management practice for business managers. Originality/value: The results demonstrate the importance of leaders’ adoption of KI mechanisms in various business domains. This study approach can be used to investigate which sub-items of the leadership styles are more likely to promote KI mechanisms. Emerald Group Publishing Ltd. 2019-02-11 Article PeerReviewed Ghazali, Razatulshima and Ahmad, Mohammad Nazir and Sedera, Darshana and Zakaria, Nor Hidayati (2019) The mediating role of knowledge integration model for enterprise systems success. Journal of Enterprise Information Management, 32 (1). pp. 75-97. ISSN 1741-0398 http://dx.doi.org/10.1108/JEIM-04-2018-0069 DOI:10.1108/JEIM-04-2018-0069
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
T Technology (General)
spellingShingle QA75 Electronic computers. Computer science
T Technology (General)
Ghazali, Razatulshima
Ahmad, Mohammad Nazir
Sedera, Darshana
Zakaria, Nor Hidayati
The mediating role of knowledge integration model for enterprise systems success
description Purpose: The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES) post-implementation stage and how transactional and transformational leadership styles are impacted toward ES success. Design/methodology/approach: Drawing on the insights of 508 valid respondents from various business backgrounds that used ES in Malaysia, structural equation modeling was employed and the path modeling approach was used to investigate the underlying relationships between variables. The mediating effects were tested using the bootstrapping procedures presented by Preacher and Hayes. Findings: The results support the mediating effects of KI mechanisms and both leadership styles toward ES success. The analysis revealed the importance of KI in an organization, especially by the leaders who manage the complexity of the ES in the post-implementation stage. Research limitations/implications: The study can be extended by analyzing other leadership styles in-detail. Practical implications: This paper is useful for practitioners as it acts as a guide to conduct management practice for business managers. Originality/value: The results demonstrate the importance of leaders’ adoption of KI mechanisms in various business domains. This study approach can be used to investigate which sub-items of the leadership styles are more likely to promote KI mechanisms.
format Article
author Ghazali, Razatulshima
Ahmad, Mohammad Nazir
Sedera, Darshana
Zakaria, Nor Hidayati
author_facet Ghazali, Razatulshima
Ahmad, Mohammad Nazir
Sedera, Darshana
Zakaria, Nor Hidayati
author_sort Ghazali, Razatulshima
title The mediating role of knowledge integration model for enterprise systems success
title_short The mediating role of knowledge integration model for enterprise systems success
title_full The mediating role of knowledge integration model for enterprise systems success
title_fullStr The mediating role of knowledge integration model for enterprise systems success
title_full_unstemmed The mediating role of knowledge integration model for enterprise systems success
title_sort mediating role of knowledge integration model for enterprise systems success
publisher Emerald Group Publishing Ltd.
publishDate 2019
url http://eprints.utm.my/id/eprint/87658/
http://dx.doi.org/10.1108/JEIM-04-2018-0069
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score 13.211869