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Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms

Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in...

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Main Author: Yap, Jian Yang
Format: Thesis
Language:English
Published: 2020
Subjects:
TA Engineering (General). Civil engineering (General)
Online Access:http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf
http://eprints.utm.my/id/eprint/87184/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134257
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spelling my.utm.871842020-11-30T09:00:36Z http://eprints.utm.my/id/eprint/87184/ Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms Yap, Jian Yang TA Engineering (General). Civil engineering (General) Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in Malaysia is extremely low due to several factors. The philosophy of Quality Management is separated into 5 categories which are: “Quality Concept”, “Quality Standard”, “Quality Achievement”, “Quality Inspection”, “Quality Management”. Academic researchers have composed writing of “Critical Success Factors for execution of ISO 9001 QMS for the development business in global as well as Malaysian Construction Industry”. The obstacles of implementation of QMS were distinguished such as barriers, benefits, and Critical Success Factors (CSFs). The relationship between CSFs that faced by current construction industry and the solution to stay away from the issues is also studied. Quantitative approach by using survey questionnaire was utilized to decide the problems in ISO 9001 QMS execution in the Malaysian Construction Market. A total of 74 respondents which are professional consultants, contractors & land developer will take an interest in this research. Information obtained were analysed in calculations and the Chi-square tests were utilized to make the contrast between 3 different groups. 2020 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf Yap, Jian Yang (2020) Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms. Masters thesis, Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134257
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic TA Engineering (General). Civil engineering (General)
spellingShingle TA Engineering (General). Civil engineering (General)
Yap, Jian Yang
Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
description Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in Malaysia is extremely low due to several factors. The philosophy of Quality Management is separated into 5 categories which are: “Quality Concept”, “Quality Standard”, “Quality Achievement”, “Quality Inspection”, “Quality Management”. Academic researchers have composed writing of “Critical Success Factors for execution of ISO 9001 QMS for the development business in global as well as Malaysian Construction Industry”. The obstacles of implementation of QMS were distinguished such as barriers, benefits, and Critical Success Factors (CSFs). The relationship between CSFs that faced by current construction industry and the solution to stay away from the issues is also studied. Quantitative approach by using survey questionnaire was utilized to decide the problems in ISO 9001 QMS execution in the Malaysian Construction Market. A total of 74 respondents which are professional consultants, contractors & land developer will take an interest in this research. Information obtained were analysed in calculations and the Chi-square tests were utilized to make the contrast between 3 different groups.
format Thesis
author Yap, Jian Yang
author_facet Yap, Jian Yang
author_sort Yap, Jian Yang
title Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_short Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_full Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_fullStr Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_full_unstemmed Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_sort critical factors of implementation of iso quality management system for malaysian construction related consulting firms
publishDate 2020
url http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf
http://eprints.utm.my/id/eprint/87184/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134257
_version_ 1685578940999008256
score 13.211869

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