Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges
To date, public sector organisation begin to implement the digital workplace as part of their digital government initiative but yet there is proven the success of its implementation and how it impacts the government operation effectiveness. Therefore, based on a Technology-Organization-Environment (...
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2020
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my.utm.870112020-10-22T05:47:23Z http://eprints.utm.my/id/eprint/87011/ Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges Bakar, N. A. A. Deraman, Zakaria Tarmiji, Mohamad Fadzli Yusoff, Rohani Kama, N. T Technology (General) To date, public sector organisation begin to implement the digital workplace as part of their digital government initiative but yet there is proven the success of its implementation and how it impacts the government operation effectiveness. Therefore, based on a Technology-Organization-Environment (TOE) framework, this paper aims to investigate the current landscape, issues and challenges in workplace digitalization in public sector organization. A comparative analysis of the digital workplace approach was performed on nine Malaysian Public Sector organisations of the various business core function. This study found that there are nine factors related to digital workplace implementation. The main finding revealed that most organisation are not fully optimizing the digital workplace functionality and only using it as a digital repository. Based on this finding, significantly it can contribute the development of a new digital workplace framework for public sector organization in ensuring its contribution to operational effectiveness Telkom University 2020 Article PeerReviewed Bakar, N. A. A. and Deraman, Zakaria and Tarmiji, Mohamad Fadzli and Yusoff, Rohani and Kama, N. (2020) Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges. International Journal of Innovation in Enetrprise System, 4 (1). pp. 78-83. ISSN 2580-3050 http://dx.doi.org/10.25124/ijies.v4i01.50 |
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T Technology (General) Bakar, N. A. A. Deraman, Zakaria Tarmiji, Mohamad Fadzli Yusoff, Rohani Kama, N. Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
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To date, public sector organisation begin to implement the digital workplace as part of their digital government initiative but yet there is proven the success of its implementation and how it impacts the government operation effectiveness. Therefore, based on a Technology-Organization-Environment (TOE) framework, this paper aims to investigate the current landscape, issues and challenges in workplace digitalization in public sector organization. A comparative analysis of the digital workplace approach was performed on nine Malaysian Public Sector organisations of the various business core function. This study found that there are nine factors related to digital workplace implementation. The main finding revealed that most organisation are not fully optimizing the digital workplace functionality and only using it as a digital repository. Based on this finding, significantly it can contribute the development of a new digital workplace framework for public sector organization in ensuring its contribution to operational effectiveness |
format |
Article |
author |
Bakar, N. A. A. Deraman, Zakaria Tarmiji, Mohamad Fadzli Yusoff, Rohani Kama, N. |
author_facet |
Bakar, N. A. A. Deraman, Zakaria Tarmiji, Mohamad Fadzli Yusoff, Rohani Kama, N. |
author_sort |
Bakar, N. A. A. |
title |
Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
title_short |
Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
title_full |
Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
title_fullStr |
Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
title_full_unstemmed |
Workplace digitalization in public sector organization towards operational effectiveness: Current landscape, issues and challenges |
title_sort |
workplace digitalization in public sector organization towards operational effectiveness: current landscape, issues and challenges |
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Telkom University |
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2020 |
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http://eprints.utm.my/id/eprint/87011/ http://dx.doi.org/10.25124/ijies.v4i01.50 |
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