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Causative failure factors of communications management in mixed-use development projects in Malaysia

Construction delay has been a persistent challenge for the Malaysian construction industry. This has resulted in many issues, including public complaints, government loss of reputation and income and a decline in the gross domestic product output of the industry. Furthermore, the construction indust...

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Main Authors: Subramaniam, C., Ismail, S., Mohd. Arof, K. Z., Najib, N. H., Saleh, A. L.
Format: Article
Language:English
Published: Innovare Academics Sciences Pvt. Ltd 2020
Subjects:
T Technology (General)
Online Access:http://eprints.utm.my/id/eprint/86921/1/ChitdrakantanSubramaniam2020_CausativeFailureFactorsofCommunicationsManagement.pdf
http://eprints.utm.my/id/eprint/86921/
https://dx.doi.org/10.31838/jcr.07.05.13
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spelling my.utm.869212020-10-22T04:14:43Z http://eprints.utm.my/id/eprint/86921/ Causative failure factors of communications management in mixed-use development projects in Malaysia Subramaniam, C. Ismail, S. Mohd. Arof, K. Z. Najib, N. H. Saleh, A. L. T Technology (General) Construction delay has been a persistent challenge for the Malaysian construction industry. This has resulted in many issues, including public complaints, government loss of reputation and income and a decline in the gross domestic product output of the industry. Furthermore, the construction industry is a complex business with several stakeholders continually sharing information. Hence, ensuring project success has to be the utmost important task of a project manager. Often the construction industry is marred by high cases of delays, overruns, poor quality, health and safety issues, emissions and sustainability issues as a result of ineffective communication practices. Therefore, this paper aims to examine causative failure factors of communications management in mixed-use development projects in Malaysia. Based on the literature review, 11 factors and 44 items were identified. These factors and items were evaluated by 141 respondents from the Malaysian construction industry. Data analysis was done using SPSS 23.0. This study found that the most critical causative failure factor is team meeting discussions. The respondents believe that there is lack of stakeholder cooperation due to poor representation during the discussions, which also reflects the inadequacy of mutual respect, confidence and trust among stakeholders. As a recommendation, frequent team meeting discussions provide a platform for effective information exchange, thus help to reduce mixed-use project failures in Malaysia. Innovare Academics Sciences Pvt. Ltd 2020 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/86921/1/ChitdrakantanSubramaniam2020_CausativeFailureFactorsofCommunicationsManagement.pdf Subramaniam, C. and Ismail, S. and Mohd. Arof, K. Z. and Najib, N. H. and Saleh, A. L. (2020) Causative failure factors of communications management in mixed-use development projects in Malaysia. Journal of Critical Reviews, 7 (5). pp. 82-86. ISSN 2394-5125 https://dx.doi.org/10.31838/jcr.07.05.13 DOI:10.31838/jcr.07.05.13
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Subramaniam, C.
Ismail, S.
Mohd. Arof, K. Z.
Najib, N. H.
Saleh, A. L.
Causative failure factors of communications management in mixed-use development projects in Malaysia
description Construction delay has been a persistent challenge for the Malaysian construction industry. This has resulted in many issues, including public complaints, government loss of reputation and income and a decline in the gross domestic product output of the industry. Furthermore, the construction industry is a complex business with several stakeholders continually sharing information. Hence, ensuring project success has to be the utmost important task of a project manager. Often the construction industry is marred by high cases of delays, overruns, poor quality, health and safety issues, emissions and sustainability issues as a result of ineffective communication practices. Therefore, this paper aims to examine causative failure factors of communications management in mixed-use development projects in Malaysia. Based on the literature review, 11 factors and 44 items were identified. These factors and items were evaluated by 141 respondents from the Malaysian construction industry. Data analysis was done using SPSS 23.0. This study found that the most critical causative failure factor is team meeting discussions. The respondents believe that there is lack of stakeholder cooperation due to poor representation during the discussions, which also reflects the inadequacy of mutual respect, confidence and trust among stakeholders. As a recommendation, frequent team meeting discussions provide a platform for effective information exchange, thus help to reduce mixed-use project failures in Malaysia.
format Article
author Subramaniam, C.
Ismail, S.
Mohd. Arof, K. Z.
Najib, N. H.
Saleh, A. L.
author_facet Subramaniam, C.
Ismail, S.
Mohd. Arof, K. Z.
Najib, N. H.
Saleh, A. L.
author_sort Subramaniam, C.
title Causative failure factors of communications management in mixed-use development projects in Malaysia
title_short Causative failure factors of communications management in mixed-use development projects in Malaysia
title_full Causative failure factors of communications management in mixed-use development projects in Malaysia
title_fullStr Causative failure factors of communications management in mixed-use development projects in Malaysia
title_full_unstemmed Causative failure factors of communications management in mixed-use development projects in Malaysia
title_sort causative failure factors of communications management in mixed-use development projects in malaysia
publisher Innovare Academics Sciences Pvt. Ltd
publishDate 2020
url http://eprints.utm.my/id/eprint/86921/1/ChitdrakantanSubramaniam2020_CausativeFailureFactorsofCommunicationsManagement.pdf
http://eprints.utm.my/id/eprint/86921/
https://dx.doi.org/10.31838/jcr.07.05.13
_version_ 1681489492688502784
score 13.211869

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