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Effective facilities management estimation for business continuity

The migration from conventional maintenance to facility management is an on-going process for all high-rise buildings in Malaysia, especially for government-owned buildings. For a government-linked company (GLC), the situation is different as the budget for the maintenance is allocated internally an...

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Main Author: Khamar, Farah Diyana Noor
Format: Thesis
Language:English
Published: 2017
Subjects:
TA Engineering (General). Civil engineering (General)
Online Access:http://eprints.utm.my/id/eprint/85817/1/FarahDiyanaNoorMFKA2017.pdf
http://eprints.utm.my/id/eprint/85817/
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spelling my.utm.858172020-07-30T07:35:02Z http://eprints.utm.my/id/eprint/85817/ Effective facilities management estimation for business continuity Khamar, Farah Diyana Noor TA Engineering (General). Civil engineering (General) The migration from conventional maintenance to facility management is an on-going process for all high-rise buildings in Malaysia, especially for government-owned buildings. For a government-linked company (GLC), the situation is different as the budget for the maintenance is allocated internally and the internal maintenance staff overheads will be borne by the GLC. Nowadays, organisations will focus on their core business to maximise their profits and will leave the building maintenance to their maintenance contractor to provide such services for their buildings. The decision to carry out the maintenance internally or to outsource to a Facilities Management (FM) service provider will depend on the amount of budget allocated. The qualitative technique is used in this research to source the information by interviewing experienced managers who are experienced in FM. Internal data from companies applying for direct negotiation works is also a source of information. Findings show that there is a direct correlation between FM cost and the scope of work (as defined in JKR FM2008) required for the building. Selecting such services is critical as the cost per square foot will vary from RM0.12 to RM1.20; such cost will run into millions as the FM contract duration is around 3 years. This study will give an indicator and guidelines to organizations to estimate the need for FM service provider for their business continuity. The guidelines will also help owners of the buildings on how to derive a budget, tender, evaluation procedures and the award process. Without these guidelines, the organizations embarking on FM will have to employ an experienced FM manager to limit the mistakes that an inexperienced FM manager will make. The FM Pilot Project presented is a good example on what not to do if you are embarking on FM. 2017 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/85817/1/FarahDiyanaNoorMFKA2017.pdf Khamar, Farah Diyana Noor (2017) Effective facilities management estimation for business continuity. Masters thesis, Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:132399
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic TA Engineering (General). Civil engineering (General)
spellingShingle TA Engineering (General). Civil engineering (General)
Khamar, Farah Diyana Noor
Effective facilities management estimation for business continuity
description The migration from conventional maintenance to facility management is an on-going process for all high-rise buildings in Malaysia, especially for government-owned buildings. For a government-linked company (GLC), the situation is different as the budget for the maintenance is allocated internally and the internal maintenance staff overheads will be borne by the GLC. Nowadays, organisations will focus on their core business to maximise their profits and will leave the building maintenance to their maintenance contractor to provide such services for their buildings. The decision to carry out the maintenance internally or to outsource to a Facilities Management (FM) service provider will depend on the amount of budget allocated. The qualitative technique is used in this research to source the information by interviewing experienced managers who are experienced in FM. Internal data from companies applying for direct negotiation works is also a source of information. Findings show that there is a direct correlation between FM cost and the scope of work (as defined in JKR FM2008) required for the building. Selecting such services is critical as the cost per square foot will vary from RM0.12 to RM1.20; such cost will run into millions as the FM contract duration is around 3 years. This study will give an indicator and guidelines to organizations to estimate the need for FM service provider for their business continuity. The guidelines will also help owners of the buildings on how to derive a budget, tender, evaluation procedures and the award process. Without these guidelines, the organizations embarking on FM will have to employ an experienced FM manager to limit the mistakes that an inexperienced FM manager will make. The FM Pilot Project presented is a good example on what not to do if you are embarking on FM.
format Thesis
author Khamar, Farah Diyana Noor
author_facet Khamar, Farah Diyana Noor
author_sort Khamar, Farah Diyana Noor
title Effective facilities management estimation for business continuity
title_short Effective facilities management estimation for business continuity
title_full Effective facilities management estimation for business continuity
title_fullStr Effective facilities management estimation for business continuity
title_full_unstemmed Effective facilities management estimation for business continuity
title_sort effective facilities management estimation for business continuity
publishDate 2017
url http://eprints.utm.my/id/eprint/85817/1/FarahDiyanaNoorMFKA2017.pdf
http://eprints.utm.my/id/eprint/85817/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:132399
_version_ 1674066212385980416
score 13.211869

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