Co-creation of value model for E-service system of Malaysian E-government using hermeneutic phenomenology approach
Malaysian Government has placed high hopes 011 E-Service System (ESS) to facilitate Government to Citizen (G2C). ESS manages the operations in order to enhance a convenient lifestyle and most importantly to attract higher involvement of users. Previous studies have demonstrated remarkable dominant r...
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| Format: | Thesis |
| Language: | English |
| Published: |
2017
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| Online Access: | http://eprints.utm.my/id/eprint/81780/1/AhgalyaSubbiahPFC2017.pdf http://eprints.utm.my/id/eprint/81780/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:125920 |
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