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Structural model of knowledge elements mediating constructs and performance for facilities management organisation

Despite the increasing interest in managing knowledge, there has been limited research on applying knowledge as the intangible source for competitive advantages in the Facilities Management (FM) organisational performance. A review of literature revealed that only limited number of studies related t...

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Main Author: Abdul Mutalib, Ahmad Firdauz
Format: Thesis
Language:English
Published: 2016
Subjects:
G70.212-70.215 Geographic information system
Online Access:http://eprints.utm.my/id/eprint/78676/1/AhmadFirdauzAbdulPFGHT2016.pdf
http://eprints.utm.my/id/eprint/78676/
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spelling my.utm.786762018-08-29T07:56:46Z http://eprints.utm.my/id/eprint/78676/ Structural model of knowledge elements mediating constructs and performance for facilities management organisation Abdul Mutalib, Ahmad Firdauz G70.212-70.215 Geographic information system Despite the increasing interest in managing knowledge, there has been limited research on applying knowledge as the intangible source for competitive advantages in the Facilities Management (FM) organisational performance. A review of literature revealed that only limited number of studies related to the relationship between knowledge and FM organisational performance, resulting lack of understanding and good practices in FM implementation. This research elaborated on the theories of resource-based view (RBV) and knowledge-based view (KBV) to identify the importance of knowledge management. The aim of this study is to improve the existing model by developing a new dimension of the relationships between a group of constructs (knowledge elements, mediating constructs, and FM organisational performance) in the model of FM organisational performance. The model used in this research was tested using empirical data collected from survey involving practitioners in the organisation that practising FM. The survey collected 215 usable questionnaires. The collected data were analysed by using structural equation modeling. The research findings revealed that 10 out of 12 relationships were significant, which proves that all constructs are modelled based on the sample data. Two relationships were not significant, which are the relationship between knowledge management and dynamic capabilities; and the relationship between dynamic capabilities and FM organisational performance. Furthermore, there are three constructs that play the role of mediator between the relationship of knowledge management and FM organisational performance, which are customer performance, efficiency, and innovation. Therefore, this research showed the importance of knowledge elements and mediating constructs in creating a competitive advantage among the FM organisation. 2016-08 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/78676/1/AhmadFirdauzAbdulPFGHT2016.pdf Abdul Mutalib, Ahmad Firdauz (2016) Structural model of knowledge elements mediating constructs and performance for facilities management organisation. PhD thesis, Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106004
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic G70.212-70.215 Geographic information system
spellingShingle G70.212-70.215 Geographic information system
Abdul Mutalib, Ahmad Firdauz
Structural model of knowledge elements mediating constructs and performance for facilities management organisation
description Despite the increasing interest in managing knowledge, there has been limited research on applying knowledge as the intangible source for competitive advantages in the Facilities Management (FM) organisational performance. A review of literature revealed that only limited number of studies related to the relationship between knowledge and FM organisational performance, resulting lack of understanding and good practices in FM implementation. This research elaborated on the theories of resource-based view (RBV) and knowledge-based view (KBV) to identify the importance of knowledge management. The aim of this study is to improve the existing model by developing a new dimension of the relationships between a group of constructs (knowledge elements, mediating constructs, and FM organisational performance) in the model of FM organisational performance. The model used in this research was tested using empirical data collected from survey involving practitioners in the organisation that practising FM. The survey collected 215 usable questionnaires. The collected data were analysed by using structural equation modeling. The research findings revealed that 10 out of 12 relationships were significant, which proves that all constructs are modelled based on the sample data. Two relationships were not significant, which are the relationship between knowledge management and dynamic capabilities; and the relationship between dynamic capabilities and FM organisational performance. Furthermore, there are three constructs that play the role of mediator between the relationship of knowledge management and FM organisational performance, which are customer performance, efficiency, and innovation. Therefore, this research showed the importance of knowledge elements and mediating constructs in creating a competitive advantage among the FM organisation.
format Thesis
author Abdul Mutalib, Ahmad Firdauz
author_facet Abdul Mutalib, Ahmad Firdauz
author_sort Abdul Mutalib, Ahmad Firdauz
title Structural model of knowledge elements mediating constructs and performance for facilities management organisation
title_short Structural model of knowledge elements mediating constructs and performance for facilities management organisation
title_full Structural model of knowledge elements mediating constructs and performance for facilities management organisation
title_fullStr Structural model of knowledge elements mediating constructs and performance for facilities management organisation
title_full_unstemmed Structural model of knowledge elements mediating constructs and performance for facilities management organisation
title_sort structural model of knowledge elements mediating constructs and performance for facilities management organisation
publishDate 2016
url http://eprints.utm.my/id/eprint/78676/1/AhmadFirdauzAbdulPFGHT2016.pdf
http://eprints.utm.my/id/eprint/78676/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106004
_version_ 1643657971149832192
score 13.211869

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