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Managerial roles on knowledge sharing behaviour among Malaysian civil servants

Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initi...

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Main Author: Kathiravelu, Sunita Rega
Format: Thesis
Language:English
Published: 2016
Subjects:
HD28 Management. Industrial Management
Online Access:http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf
http://eprints.utm.my/id/eprint/77946/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:97593
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spelling my.utm.779462018-07-18T07:36:49Z http://eprints.utm.my/id/eprint/77946/ Managerial roles on knowledge sharing behaviour among Malaysian civil servants Kathiravelu, Sunita Rega HD28 Management. Industrial Management Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initiatives. In this sector, Administrative and Diplomatic Officers (PTD) play a crucial role in developing initiatives and implementing national policies aimed towards influencing knowledge productivity within the country. This study investigates how PTD demonstrate their managerial roles to cultivate knowledge sharing behaviour (KSB) within the public sector. Organisational culture (clan and hierarchical cultures) was also examined as a moderator of the study. A positivist approach was utilized through the collection of questionnaires from PTD of twenty four ministries in Putrajaya, Malaysia. Based on purposive sampling, seventeen respondents who fulfilled the research requirements were chosen from each ministry. Findings revealed that interpersonal and informational roles have significant relationships towards cultivating a positive KSB, as one desire to acquire and share knowledge will be higher in a friendlier, closer and more participative culture. However, hierarchical cultured organisations with multiple levels of rules and strict approval stages were found to be insignificant in the establishment of an effective KSB in the civil service. Based on the findings, there is a need for proper placement of PTD as it can influence an effective formation of KSB as well as creating a more harmonious working environment that emphasizes on building trust. This set up will eventually contribute to the improvement in the delivery of knowledge sharing behaviour. 2016-01 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf Kathiravelu, Sunita Rega (2016) Managerial roles on knowledge sharing behaviour among Malaysian civil servants. PhD thesis, Universiti Teknologi Malaysia, Faculty of Management. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:97593
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Kathiravelu, Sunita Rega
Managerial roles on knowledge sharing behaviour among Malaysian civil servants
description Knowledge management (KM) has become a primary pillar for knowledge initiatives within the private and public sectors. Although Malaysia is rapidly moving towards a knowledge-based economy, current research shows that the Malaysian public sector is not ready to embark on knowledge sharing (KS) initiatives. In this sector, Administrative and Diplomatic Officers (PTD) play a crucial role in developing initiatives and implementing national policies aimed towards influencing knowledge productivity within the country. This study investigates how PTD demonstrate their managerial roles to cultivate knowledge sharing behaviour (KSB) within the public sector. Organisational culture (clan and hierarchical cultures) was also examined as a moderator of the study. A positivist approach was utilized through the collection of questionnaires from PTD of twenty four ministries in Putrajaya, Malaysia. Based on purposive sampling, seventeen respondents who fulfilled the research requirements were chosen from each ministry. Findings revealed that interpersonal and informational roles have significant relationships towards cultivating a positive KSB, as one desire to acquire and share knowledge will be higher in a friendlier, closer and more participative culture. However, hierarchical cultured organisations with multiple levels of rules and strict approval stages were found to be insignificant in the establishment of an effective KSB in the civil service. Based on the findings, there is a need for proper placement of PTD as it can influence an effective formation of KSB as well as creating a more harmonious working environment that emphasizes on building trust. This set up will eventually contribute to the improvement in the delivery of knowledge sharing behaviour.
format Thesis
author Kathiravelu, Sunita Rega
author_facet Kathiravelu, Sunita Rega
author_sort Kathiravelu, Sunita Rega
title Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_short Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_full Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_fullStr Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_full_unstemmed Managerial roles on knowledge sharing behaviour among Malaysian civil servants
title_sort managerial roles on knowledge sharing behaviour among malaysian civil servants
publishDate 2016
url http://eprints.utm.my/id/eprint/77946/1/SunitaRegaKathiraveluPFM2016.pdf
http://eprints.utm.my/id/eprint/77946/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:97593
_version_ 1643657681389486080
score 13.211869

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