Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley
Customer satisfaction is a very popular concept in many industries nowadays including housing industry. In order to enhance quality in the housing industry, the government has introduced CIS 2 as the minimum standardisation requirement for low cost housing. The objective of the survey is to determin...
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| Format: | Thesis |
| Language: | English |
| Published: |
2008
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| Online Access: | http://eprints.utm.my/id/eprint/77649/1/FaizahAbuBakarMFKA20081.pdf http://eprints.utm.my/id/eprint/77649/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:72701 |
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