Organizational citizenship bahaviour in public sector: does job satisfaction play a role

Employees are regarded as an important asset for organizations, however evaluating their job satisfaction (JS) is sometimes dubious. JS has been considered as an important factor effecting employee’s commitment, behaviour and attitudes in an organization. Previous research found that different inspi...

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Main Authors: Basirudin, N. B., Basiruddin, R., Mokhber, M., Rasid, S. Z. A., Zamil, N. A. M.
Format: Article
Published: Econjournals 2016
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Online Access:http://eprints.utm.my/id/eprint/74077/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85003875656&partnerID=40&md5=ee9a12505696f6afe00ecda9312c2cea
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spelling my.utm.740772017-11-20T07:31:16Z http://eprints.utm.my/id/eprint/74077/ Organizational citizenship bahaviour in public sector: does job satisfaction play a role Basirudin, N. B. Basiruddin, R. Mokhber, M. Rasid, S. Z. A. Zamil, N. A. M. HD28 Management. Industrial Management Employees are regarded as an important asset for organizations, however evaluating their job satisfaction (JS) is sometimes dubious. JS has been considered as an important factor effecting employee’s commitment, behaviour and attitudes in an organization. Previous research found that different inspiration and motivation do exist between public and private sector employees and this will influence JS over the sectors. Hence, this research aims to determine the perception of JS among public sector employees. Moreover it will identify which facets of JS are the most important drivers of organizational citizenship behaviour (OCB). Evidently, if public officials are satisfied with their jobs they are more likely to present citizenship behaviour for the goodness of employees, organization as well as the nation without expecting any returns. This is a natural reciprocate of gestures and feedback presenting the satisfaction or dissatisfaction of individuals with their job. Therefore the purpose of this research is to examine the relationship between JS and OCB among public sector employees. This study will be conducted in Malaysian Ministry of Women, Family and Community Development and a quantitative research method will be proposed for data collection. This research will help managers and government bodies to understand the factors affecting JS among public sector employees and thus enhance their performance. Econjournals 2016 Article PeerReviewed Basirudin, N. B. and Basiruddin, R. and Mokhber, M. and Rasid, S. Z. A. and Zamil, N. A. M. (2016) Organizational citizenship bahaviour in public sector: does job satisfaction play a role. International Journal of Economics and Financial Issues, 6 (8Speci). pp. 376-381. ISSN 2146-4138 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85003875656&partnerID=40&md5=ee9a12505696f6afe00ecda9312c2cea
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Basirudin, N. B.
Basiruddin, R.
Mokhber, M.
Rasid, S. Z. A.
Zamil, N. A. M.
Organizational citizenship bahaviour in public sector: does job satisfaction play a role
description Employees are regarded as an important asset for organizations, however evaluating their job satisfaction (JS) is sometimes dubious. JS has been considered as an important factor effecting employee’s commitment, behaviour and attitudes in an organization. Previous research found that different inspiration and motivation do exist between public and private sector employees and this will influence JS over the sectors. Hence, this research aims to determine the perception of JS among public sector employees. Moreover it will identify which facets of JS are the most important drivers of organizational citizenship behaviour (OCB). Evidently, if public officials are satisfied with their jobs they are more likely to present citizenship behaviour for the goodness of employees, organization as well as the nation without expecting any returns. This is a natural reciprocate of gestures and feedback presenting the satisfaction or dissatisfaction of individuals with their job. Therefore the purpose of this research is to examine the relationship between JS and OCB among public sector employees. This study will be conducted in Malaysian Ministry of Women, Family and Community Development and a quantitative research method will be proposed for data collection. This research will help managers and government bodies to understand the factors affecting JS among public sector employees and thus enhance their performance.
format Article
author Basirudin, N. B.
Basiruddin, R.
Mokhber, M.
Rasid, S. Z. A.
Zamil, N. A. M.
author_facet Basirudin, N. B.
Basiruddin, R.
Mokhber, M.
Rasid, S. Z. A.
Zamil, N. A. M.
author_sort Basirudin, N. B.
title Organizational citizenship bahaviour in public sector: does job satisfaction play a role
title_short Organizational citizenship bahaviour in public sector: does job satisfaction play a role
title_full Organizational citizenship bahaviour in public sector: does job satisfaction play a role
title_fullStr Organizational citizenship bahaviour in public sector: does job satisfaction play a role
title_full_unstemmed Organizational citizenship bahaviour in public sector: does job satisfaction play a role
title_sort organizational citizenship bahaviour in public sector: does job satisfaction play a role
publisher Econjournals
publishDate 2016
url http://eprints.utm.my/id/eprint/74077/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85003875656&partnerID=40&md5=ee9a12505696f6afe00ecda9312c2cea
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score 13.211869