Measuring hotels service quality in Nigeria: a case study of Minna Township
The hotel industry in Minna, Nigeria has experienced tremendous growth in numbers in recent times. Despite this growth, nothing seems to be known about the quality of services provided to customers by these hotels from the customers’ viewpoint. Thus, this study investigates the relationships between...
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| 格式: | Article |
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Routledge
2016
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| 在线阅读: | http://eprints.utm.my/id/eprint/73984/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-84957795150&doi=10.1080%2f1528008X.2016.1099997&partnerID=40&md5=1d6313b799c5f3ae7d95f339d3e113ff |
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