Drivers influencing shared services adoption

Organizations seeking improvements in their performance are increasingly exploring alternative models and approaches for providing support services; one such approach being Shared Services. Shared Services has the potential to provide positive and powerful impact to the organizations with the suppor...

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Main Authors: Yusof, A. F., Miskon, S., Iahad, N. A., Rahman, A. A., Abdullah, N. S., Sim, A. T. H., Ahmad, N.
Format: Article
Language:English
Published: Asian Research Publishing Network 2016
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Online Access:http://eprints.utm.my/id/eprint/72194/1/AhmadFadhilYusof2016_DriversInfluencingSharedServices.pdf
http://eprints.utm.my/id/eprint/72194/
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spelling my.utm.721942017-11-16T05:18:06Z http://eprints.utm.my/id/eprint/72194/ Drivers influencing shared services adoption Yusof, A. F. Miskon, S. Iahad, N. A. Rahman, A. A. Abdullah, N. S. Sim, A. T. H. Ahmad, N. QA75 Electronic computers. Computer science Organizations seeking improvements in their performance are increasingly exploring alternative models and approaches for providing support services; one such approach being Shared Services. Shared Services has the potential to provide positive and powerful impact to the organizations with the support of Information Systems (IS) as the platform for Shared Services application and implementation. Due to this situation, Shared Services is becoming one of the choices in IS area for researcher to conduct a research. Shared Services results a lot of positive outcomes especially improving on the organizations financial expenses. Although various studies have been identified in discussing about the benefits of Shared Services, drivers of Shared Services that influence its adoption have received little research attention. This paper has identified several drivers that influence organizations to adopt Shared Services. By using NVivo as a tool to analyze the content from selected journal articles, 5 drivers of Shared Services adoption were identified. This suggesting the strength and benefits in adopting shared service. By identifying the drivers, it could encourage the top management as the decision maker to implement Shared Services in their organization. Thus, this could lead to the business operation to operate more effectively. Asian Research Publishing Network 2016 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/72194/1/AhmadFadhilYusof2016_DriversInfluencingSharedServices.pdf Yusof, A. F. and Miskon, S. and Iahad, N. A. and Rahman, A. A. and Abdullah, N. S. and Sim, A. T. H. and Ahmad, N. (2016) Drivers influencing shared services adoption. Journal of Theoretical and Applied Information Technology, 90 (1). pp. 93-100. ISSN 1992-8645 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84982135082&partnerID=40&md5=af02a638c9d99de786e00e7fd578c9a7
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Yusof, A. F.
Miskon, S.
Iahad, N. A.
Rahman, A. A.
Abdullah, N. S.
Sim, A. T. H.
Ahmad, N.
Drivers influencing shared services adoption
description Organizations seeking improvements in their performance are increasingly exploring alternative models and approaches for providing support services; one such approach being Shared Services. Shared Services has the potential to provide positive and powerful impact to the organizations with the support of Information Systems (IS) as the platform for Shared Services application and implementation. Due to this situation, Shared Services is becoming one of the choices in IS area for researcher to conduct a research. Shared Services results a lot of positive outcomes especially improving on the organizations financial expenses. Although various studies have been identified in discussing about the benefits of Shared Services, drivers of Shared Services that influence its adoption have received little research attention. This paper has identified several drivers that influence organizations to adopt Shared Services. By using NVivo as a tool to analyze the content from selected journal articles, 5 drivers of Shared Services adoption were identified. This suggesting the strength and benefits in adopting shared service. By identifying the drivers, it could encourage the top management as the decision maker to implement Shared Services in their organization. Thus, this could lead to the business operation to operate more effectively.
format Article
author Yusof, A. F.
Miskon, S.
Iahad, N. A.
Rahman, A. A.
Abdullah, N. S.
Sim, A. T. H.
Ahmad, N.
author_facet Yusof, A. F.
Miskon, S.
Iahad, N. A.
Rahman, A. A.
Abdullah, N. S.
Sim, A. T. H.
Ahmad, N.
author_sort Yusof, A. F.
title Drivers influencing shared services adoption
title_short Drivers influencing shared services adoption
title_full Drivers influencing shared services adoption
title_fullStr Drivers influencing shared services adoption
title_full_unstemmed Drivers influencing shared services adoption
title_sort drivers influencing shared services adoption
publisher Asian Research Publishing Network
publishDate 2016
url http://eprints.utm.my/id/eprint/72194/1/AhmadFadhilYusof2016_DriversInfluencingSharedServices.pdf
http://eprints.utm.my/id/eprint/72194/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84982135082&partnerID=40&md5=af02a638c9d99de786e00e7fd578c9a7
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score 13.211869