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Systematic literature review of e-Commerce implementation studies

E-Commerce implementation is a crucial process for organization to make it successful and beneficial. As a consequence, intensive research works in the area of e-Commerce implementation from a diverse range of views and findings have been studied by many researchers. However, the aspect of Business-...

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Main Authors:	Paris, Deborah Libu, Bahari, Mahadi, Iahad, Noorminshah, Ismail, Waidah
Format:	Article
Language:	English
Published:	Asian Research Publishing Network (ARPN) 2016
Subjects:	QA75 Electronic computers. Computer science
Online Access:	http://eprints.utm.my/id/eprint/70652/1/MahadiBahari2016_Systematicliteraturereviewofe-Commerce.pdf http://eprints.utm.my/id/eprint/70652/ https://www.researchgate.net/publication/306167259
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id	my.utm.70652
record_format	eprints
spelling	my.utm.706522018-08-29T08:29:38Z http://eprints.utm.my/id/eprint/70652/ Systematic literature review of e-Commerce implementation studies Paris, Deborah Libu Bahari, Mahadi Iahad, Noorminshah Ismail, Waidah QA75 Electronic computers. Computer science E-Commerce implementation is a crucial process for organization to make it successful and beneficial. As a consequence, intensive research works in the area of e-Commerce implementation from a diverse range of views and findings have been studied by many researchers. However, the aspect of Business-to-Customer (B2C) e-Commerce implementation has yet been undertaken in an understandable manner in the context of a full life cycle of information systems development. This paper provides a systematic literature review of existing research studies on e-Commerce implementation to discover the extent focus of work based on theme in the implementation phases: pre-implementation, during implementation and post implementation. Sixty five (65) selected primary research studies have been analysed on the basis of implementation phase theme, research approach and research area. The results show that majority papers discussed B2C e-Commerce in the pre-implementation phase (49%) and applied quantitative approach (63%) as the most popular research method. Two other implementation phases namely during implementation phase and post implementation phase has not been sufficiently addressed in the existing literature. Furthermore, existing literature have significantly addressed factors related to e-Commerce implementation but were not mapped to the appropriate implementation phases. These factors list remains on surface without clear direction in which e-Commerce implementation process is crucial for organizations. Thus, through a systematic literature review this study suggests that more research is needed for understanding the complex process of e-Commerce implementation in a more holistic manner. In addition, there is a need for study to screen these factors to a particular and more accurately “map” in the process of e-Commerce implementation Asian Research Publishing Network (ARPN) 2016 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/70652/1/MahadiBahari2016_Systematicliteraturereviewofe-Commerce.pdf Paris, Deborah Libu and Bahari, Mahadi and Iahad, Noorminshah and Ismail, Waidah (2016) Systematic literature review of e-Commerce implementation studies. Journal Of Theoretical And Applied Information Technology, 89 (2). pp. 422-438. ISSN 1992-8645 https://www.researchgate.net/publication/306167259
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
language	English
topic	QA75 Electronic computers. Computer science
spellingShingle	QA75 Electronic computers. Computer science Paris, Deborah Libu Bahari, Mahadi Iahad, Noorminshah Ismail, Waidah Systematic literature review of e-Commerce implementation studies
description	E-Commerce implementation is a crucial process for organization to make it successful and beneficial. As a consequence, intensive research works in the area of e-Commerce implementation from a diverse range of views and findings have been studied by many researchers. However, the aspect of Business-to-Customer (B2C) e-Commerce implementation has yet been undertaken in an understandable manner in the context of a full life cycle of information systems development. This paper provides a systematic literature review of existing research studies on e-Commerce implementation to discover the extent focus of work based on theme in the implementation phases: pre-implementation, during implementation and post implementation. Sixty five (65) selected primary research studies have been analysed on the basis of implementation phase theme, research approach and research area. The results show that majority papers discussed B2C e-Commerce in the pre-implementation phase (49%) and applied quantitative approach (63%) as the most popular research method. Two other implementation phases namely during implementation phase and post implementation phase has not been sufficiently addressed in the existing literature. Furthermore, existing literature have significantly addressed factors related to e-Commerce implementation but were not mapped to the appropriate implementation phases. These factors list remains on surface without clear direction in which e-Commerce implementation process is crucial for organizations. Thus, through a systematic literature review this study suggests that more research is needed for understanding the complex process of e-Commerce implementation in a more holistic manner. In addition, there is a need for study to screen these factors to a particular and more accurately “map” in the process of e-Commerce implementation
format	Article
author	Paris, Deborah Libu Bahari, Mahadi Iahad, Noorminshah Ismail, Waidah
author_facet	Paris, Deborah Libu Bahari, Mahadi Iahad, Noorminshah Ismail, Waidah
author_sort	Paris, Deborah Libu
title	Systematic literature review of e-Commerce implementation studies
title_short	Systematic literature review of e-Commerce implementation studies
title_full	Systematic literature review of e-Commerce implementation studies
title_fullStr	Systematic literature review of e-Commerce implementation studies
title_full_unstemmed	Systematic literature review of e-Commerce implementation studies
title_sort	systematic literature review of e-commerce implementation studies
publisher	Asian Research Publishing Network (ARPN)
publishDate	2016
url	http://eprints.utm.my/id/eprint/70652/1/MahadiBahari2016_Systematicliteraturereviewofe-Commerce.pdf http://eprints.utm.my/id/eprint/70652/ https://www.researchgate.net/publication/306167259
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score	13.211869

Systematic literature review of e-Commerce implementation studies

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