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A review of non-financial perspectives of balanced scorecard and financial performance

Despite the celebrated performance benefits attributable to BSC in many firms, there exists the dearth of adequate research direction on the effectiveness and improvement of organizational financial performance towards achieving better results, especially with respect to the multiple perspectives of...

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Main Authors: Al-Hosaini, Fahmi Fadhl, Sofian, Saudah
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
HD30.213 Management information systems. Decision support systems
Online Access:http://eprints.utm.my/id/eprint/63271/1/SaudahSofian2015_AReviewofNon-FinancialPerspectivesofBalancedScorecard.pdf
http://eprints.utm.my/id/eprint/63271/
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spelling my.utm.632712017-08-21T06:37:43Z http://eprints.utm.my/id/eprint/63271/ A review of non-financial perspectives of balanced scorecard and financial performance Al-Hosaini, Fahmi Fadhl Sofian, Saudah HD30.213 Management information systems. Decision support systems Despite the celebrated performance benefits attributable to BSC in many firms, there exists the dearth of adequate research direction on the effectiveness and improvement of organizational financial performance towards achieving better results, especially with respect to the multiple perspectives of the Balanced Scorecard (BSC). The BSC model has four perspectives: Learning and Growth, Internal Process Perspective, Customer and Financial. This paper therefore reviews the influence of Non-financial BSC perspectives on Financial Performance. Based on existing literature, Non-financial factors have some influence on the BSC on the Financial Performance. This study provides a theoretical basis for future researchers to conduct imperial studies examining the relative importance of Non-financial Performance, and how it supports the Financial Performance and improves their investments. 2015 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/63271/1/SaudahSofian2015_AReviewofNon-FinancialPerspectivesofBalancedScorecard.pdf Al-Hosaini, Fahmi Fadhl and Sofian, Saudah (2015) A review of non-financial perspectives of balanced scorecard and financial performance. In: Ist ICRILL-International Conference Innovation in Science and Technology (IICIST 2015), 20 April, 2015, Kuala Lumpur, Malaysia.
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic HD30.213 Management information systems. Decision support systems
spellingShingle HD30.213 Management information systems. Decision support systems
Al-Hosaini, Fahmi Fadhl
Sofian, Saudah
A review of non-financial perspectives of balanced scorecard and financial performance
description Despite the celebrated performance benefits attributable to BSC in many firms, there exists the dearth of adequate research direction on the effectiveness and improvement of organizational financial performance towards achieving better results, especially with respect to the multiple perspectives of the Balanced Scorecard (BSC). The BSC model has four perspectives: Learning and Growth, Internal Process Perspective, Customer and Financial. This paper therefore reviews the influence of Non-financial BSC perspectives on Financial Performance. Based on existing literature, Non-financial factors have some influence on the BSC on the Financial Performance. This study provides a theoretical basis for future researchers to conduct imperial studies examining the relative importance of Non-financial Performance, and how it supports the Financial Performance and improves their investments.
format Conference or Workshop Item
author Al-Hosaini, Fahmi Fadhl
Sofian, Saudah
author_facet Al-Hosaini, Fahmi Fadhl
Sofian, Saudah
author_sort Al-Hosaini, Fahmi Fadhl
title A review of non-financial perspectives of balanced scorecard and financial performance
title_short A review of non-financial perspectives of balanced scorecard and financial performance
title_full A review of non-financial perspectives of balanced scorecard and financial performance
title_fullStr A review of non-financial perspectives of balanced scorecard and financial performance
title_full_unstemmed A review of non-financial perspectives of balanced scorecard and financial performance
title_sort review of non-financial perspectives of balanced scorecard and financial performance
publishDate 2015
url http://eprints.utm.my/id/eprint/63271/1/SaudahSofian2015_AReviewofNon-FinancialPerspectivesofBalancedScorecard.pdf
http://eprints.utm.my/id/eprint/63271/
_version_ 1643655669950185472
score 13.211869

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