Utilitarian and hedonic information systems in social networking sites: the effect on e-satisfaction and word-of-mouth

The original Technology Acceptance Model (TAM) views Perceived Ease of Use (PEoU) and Perceived Usefulness (PU) of utilitarian information system as the contributing factors to users behavior on technology acceptance. However, the nature of social networking sites (SNSs) such as Facebook, which are...

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Bibliographic Details
Main Authors: Md. Ariff, Mohd. Shoki, Shan, Taykai, M. Zakuan, Norhayati, Abdul Rahim, Kamaruzzaman
Format: Article
Published: American Scientific Publishers 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/63192/
http://dx.doi.org/10.1166/asl.2014.5713
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