Trust in virtual team software development

Due to the growth of communication technologies, virtual teams have become more common in software industry. However, virtual teams are still having issues in developing and building trust among their team members across the space, time and culture. This study was conducted to determine the factors...

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Main Authors: Che Mohd. Yusoff, Rasimah, Ibrahim, Roslina, Maarop, Nurazean, Mat Seman, Noor Azlinda
Format: Article
Published: American Scientific Publishers 2014
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Online Access:http://eprints.utm.my/id/eprint/63133/
http://dx.doi.org/10.1166/asl.2014.5710
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spelling my.utm.631332017-06-15T01:51:56Z http://eprints.utm.my/id/eprint/63133/ Trust in virtual team software development Che Mohd. Yusoff, Rasimah Ibrahim, Roslina Maarop, Nurazean Mat Seman, Noor Azlinda QA75 Electronic computers. Computer science Due to the growth of communication technologies, virtual teams have become more common in software industry. However, virtual teams are still having issues in developing and building trust among their team members across the space, time and culture. This study was conducted to determine the factors that affect trust for virtual team in software development. A trust model was proposed which consist of ability, benevolence, integrity and computer-mediated communication. The relationships between ability, benevolence, integrity and computermediated communication towards trust was analyzed. The study used a quantitative method and the survey data was collected from 80 members of virtual teams in IT departments from different organizations. The findings suggested that ability and integrity significantly have positive relationships with trust. Also, virtual teams’ trust is negatively associated with computer-mediated communication. There is no significant impact from benevolence to trust in virtual team. American Scientific Publishers 2014 Article PeerReviewed Che Mohd. Yusoff, Rasimah and Ibrahim, Roslina and Maarop, Nurazean and Mat Seman, Noor Azlinda (2014) Trust in virtual team software development. Advanced Science Letters, 20 (42289). pp. 2248-2251. ISSN 1936-6612 http://dx.doi.org/10.1166/asl.2014.5710 DOI:10.1166/asl.2014.5710
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Che Mohd. Yusoff, Rasimah
Ibrahim, Roslina
Maarop, Nurazean
Mat Seman, Noor Azlinda
Trust in virtual team software development
description Due to the growth of communication technologies, virtual teams have become more common in software industry. However, virtual teams are still having issues in developing and building trust among their team members across the space, time and culture. This study was conducted to determine the factors that affect trust for virtual team in software development. A trust model was proposed which consist of ability, benevolence, integrity and computer-mediated communication. The relationships between ability, benevolence, integrity and computermediated communication towards trust was analyzed. The study used a quantitative method and the survey data was collected from 80 members of virtual teams in IT departments from different organizations. The findings suggested that ability and integrity significantly have positive relationships with trust. Also, virtual teams’ trust is negatively associated with computer-mediated communication. There is no significant impact from benevolence to trust in virtual team.
format Article
author Che Mohd. Yusoff, Rasimah
Ibrahim, Roslina
Maarop, Nurazean
Mat Seman, Noor Azlinda
author_facet Che Mohd. Yusoff, Rasimah
Ibrahim, Roslina
Maarop, Nurazean
Mat Seman, Noor Azlinda
author_sort Che Mohd. Yusoff, Rasimah
title Trust in virtual team software development
title_short Trust in virtual team software development
title_full Trust in virtual team software development
title_fullStr Trust in virtual team software development
title_full_unstemmed Trust in virtual team software development
title_sort trust in virtual team software development
publisher American Scientific Publishers
publishDate 2014
url http://eprints.utm.my/id/eprint/63133/
http://dx.doi.org/10.1166/asl.2014.5710
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score 13.211869