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User resistance factor to UTM e-learning in post-implementation

E-learning stands for Electronic Learning. E-Learning systems are becoming mature technologies to support study method in the university. However, there are factors frequently cited as the major reason for the failure of E-Learning system in post implementation is “User Resistance”. E-Learning imple...

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Main Authors: Zamani, Hani, Bahari, Mahadi
Format: Article
Published: IISTE 2014
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utm.my/id/eprint/60036/
https://www.iiste.org/Journals/index.php/JIEA/article/view/13174
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id my.utm.60036
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spelling my.utm.600362022-01-10T02:50:30Z http://eprints.utm.my/id/eprint/60036/ User resistance factor to UTM e-learning in post-implementation Zamani, Hani Bahari, Mahadi QA75 Electronic computers. Computer science E-learning stands for Electronic Learning. E-Learning systems are becoming mature technologies to support study method in the university. However, there are factors frequently cited as the major reason for the failure of E-Learning system in post implementation is “User Resistance”. E-Learning implementation doesn’t finish after the program run, instead the real test of the system starts when a user begins using the system. The main purpose of this study is to investigate the factors that influence user resistance in E-Learning post implementation stage. To achieve this objective, the quantitative method was conducted with 400 E-Learning end users. The result shows Resistance due to change, User Age, Cultural study method, User Expectations, Previous Bad Experience, Lack of Education, Training are the factors behind user resistance. Recommendations and guideline to avoid user resistance in E-Learning post implementation is also presented. The benefits and outcomes of this study shall aid university to overcome user resistance in post E-Learning implementation. IISTE 2014 Article PeerReviewed Zamani, Hani and Bahari, Mahadi (2014) User resistance factor to UTM e-learning in post-implementation. Journal Of Information Engineering And Applications, 4 (5). pp. 73-81. ISSN 2224-5782 https://www.iiste.org/Journals/index.php/JIEA/article/view/13174
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Zamani, Hani
Bahari, Mahadi
User resistance factor to UTM e-learning in post-implementation
description E-learning stands for Electronic Learning. E-Learning systems are becoming mature technologies to support study method in the university. However, there are factors frequently cited as the major reason for the failure of E-Learning system in post implementation is “User Resistance”. E-Learning implementation doesn’t finish after the program run, instead the real test of the system starts when a user begins using the system. The main purpose of this study is to investigate the factors that influence user resistance in E-Learning post implementation stage. To achieve this objective, the quantitative method was conducted with 400 E-Learning end users. The result shows Resistance due to change, User Age, Cultural study method, User Expectations, Previous Bad Experience, Lack of Education, Training are the factors behind user resistance. Recommendations and guideline to avoid user resistance in E-Learning post implementation is also presented. The benefits and outcomes of this study shall aid university to overcome user resistance in post E-Learning implementation.
format Article
author Zamani, Hani
Bahari, Mahadi
author_facet Zamani, Hani
Bahari, Mahadi
author_sort Zamani, Hani
title User resistance factor to UTM e-learning in post-implementation
title_short User resistance factor to UTM e-learning in post-implementation
title_full User resistance factor to UTM e-learning in post-implementation
title_fullStr User resistance factor to UTM e-learning in post-implementation
title_full_unstemmed User resistance factor to UTM e-learning in post-implementation
title_sort user resistance factor to utm e-learning in post-implementation
publisher IISTE
publishDate 2014
url http://eprints.utm.my/id/eprint/60036/
https://www.iiste.org/Journals/index.php/JIEA/article/view/13174
_version_ 1724073251786719232
score 13.211869

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