Persepsi pelanggan terhadap aplikasi perjanjian tahap perkhidmatan dalam pengurusan penyelenggaraan fasiliti di institusi pengajian tinggi
A quality and systematic maintenance management will definitely give good impact and help to establish a good name for service provider and the stakeholder. To ensure the quality of services are sustained and appreciated by the customers, a mechanism has been introduced which known as Service Level...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2007
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/5783/1/ZanariahKadirMFKSG2007.pdf http://eprints.utm.my/id/eprint/5783/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|