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Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach

To date, very few publications have been found that describe how small and medium enterprises (SMEs) are adopting knowledge management (KM). The same is true concerning attempts to develop a framework to help them implement it. To redress this, this paper presents the results of four case studies co...

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Main Authors: Wong, Kuan Yew, Aspinwall, Elaine
Format: Article
Language:English
Published: World Scientific 2005
Subjects:
T Technology (General)
Online Access:http://eprints.utm.my/id/eprint/5710/1/WongKuanYew2005_KnowledgeManagementCaseStudiesinSMEsandEvaluation.pdf
http://eprints.utm.my/id/eprint/5710/
https://doi.org/10.1142/S0219649205001079
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id my.utm.5710
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spelling my.utm.57102018-10-16T07:30:19Z http://eprints.utm.my/id/eprint/5710/ Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach Wong, Kuan Yew Aspinwall, Elaine T Technology (General) To date, very few publications have been found that describe how small and medium enterprises (SMEs) are adopting knowledge management (KM). The same is true concerning attempts to develop a framework to help them implement it. To redress this, this paper presents the results of four case studies conducted in UK SMEs to examine their KM implementation effort. In addition, a new integrated framework developed by the authors was evaluated to determine its applicability in this business sector. The methodology employed to conduct the studies is described and each of the cases is then presented. The results are analysed and key lessons or findings gathered from the companies are highlighted. Comments received from the companies with respect to the integrated framework were positive and favourable. It is hoped that the information accrued from the case studies, together with the integrated framework, will help to pave the way for SMEs to accomplish KM. World Scientific 2005 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/5710/1/WongKuanYew2005_KnowledgeManagementCaseStudiesinSMEsandEvaluation.pdf Wong, Kuan Yew and Aspinwall, Elaine (2005) Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach. Journal of Information and Knowledge Management, 4 (2). pp. 95-111. https://doi.org/10.1142/S0219649205001079 DOI:10.1142/S0219649205001079
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Wong, Kuan Yew
Aspinwall, Elaine
Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
description To date, very few publications have been found that describe how small and medium enterprises (SMEs) are adopting knowledge management (KM). The same is true concerning attempts to develop a framework to help them implement it. To redress this, this paper presents the results of four case studies conducted in UK SMEs to examine their KM implementation effort. In addition, a new integrated framework developed by the authors was evaluated to determine its applicability in this business sector. The methodology employed to conduct the studies is described and each of the cases is then presented. The results are analysed and key lessons or findings gathered from the companies are highlighted. Comments received from the companies with respect to the integrated framework were positive and favourable. It is hoped that the information accrued from the case studies, together with the integrated framework, will help to pave the way for SMEs to accomplish KM.
format Article
author Wong, Kuan Yew
Aspinwall, Elaine
author_facet Wong, Kuan Yew
Aspinwall, Elaine
author_sort Wong, Kuan Yew
title Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
title_short Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
title_full Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
title_fullStr Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
title_full_unstemmed Knowledge Management : Case Studies in SMEs and Evaluation of an Integrated Approach
title_sort knowledge management : case studies in smes and evaluation of an integrated approach
publisher World Scientific
publishDate 2005
url http://eprints.utm.my/id/eprint/5710/1/WongKuanYew2005_KnowledgeManagementCaseStudiesinSMEsandEvaluation.pdf
http://eprints.utm.my/id/eprint/5710/
https://doi.org/10.1142/S0219649205001079
_version_ 1643644382416470016
score 13.211869

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