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A research framework of electronic document management systems implementation process in government

Many governments today have implemented Electronic Document Management Systems (EDMS). The employment of EDMS systems has increased the operational (e.g. document storage and retrieval, auditing, workflow facilities, searching and publishing) effectiveness of governments on daily basis. However, not...

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Main Authors: Abdulkadhim, Haider, Bahari, Mahadi, Bakri, Aryati, Ismail, Waidah
Format: Article
Language:English
Published: Asian Research Publishing Network (ARPN) 2015
Subjects:
T58.6-58.62 Management information systems
Online Access:http://eprints.utm.my/id/eprint/55882/1/HaiderAbdulkadhim2015_AResearchFrameworkofElectronicDocumentManagementSystems.pdf
http://eprints.utm.my/id/eprint/55882/
http://www.jatit.org/volumes/Vol81No3/3Vol81No3.pdf
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spelling my.utm.558822017-08-25T05:26:37Z http://eprints.utm.my/id/eprint/55882/ A research framework of electronic document management systems implementation process in government Abdulkadhim, Haider Bahari, Mahadi Bakri, Aryati Ismail, Waidah T58.6-58.62 Management information systems Many governments today have implemented Electronic Document Management Systems (EDMS). The employment of EDMS systems has increased the operational (e.g. document storage and retrieval, auditing, workflow facilities, searching and publishing) effectiveness of governments on daily basis. However, not many studies had been undertaken into process of implementing EDMS in the government context. Therefore, this paper fills this gap by presenting a research framework for the implementation process of EDMS. Based on a content analysis of the reviewed literature, this paper identifies thirteen (13) common factors contributing to the implementation process of EDMS. The factors are: (1) Top management support; (2) Budgetary; (3) Implementation planning; (4) Anti-corruption; (5) Implementation staff; (6) Security and privacy; (7) Data quality, (8) User requirements; (9) Cooperation; (10) Systems integration; (11) Awareness; (12) Resistance to change; and (13) Staff training. All these factors subsequently were linked to the Prosci-ADKAR model of change to outline the structure of EDMS implementation process framework. The proposed framework contributes to the theoretical understanding of the EAI implementation process, which may support government practitioners in implementing the EDMS applications in their government organizations. The paper also highlights with three important issues that need to be explored further while developing the framework: 1) the EDMS implementation process meaning in system development life cycle; 2) the importance of EDMS implementation factors; and 3) the kind approach to investigate EDMS implementation process. Asian Research Publishing Network (ARPN) 2015-11-30 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/55882/1/HaiderAbdulkadhim2015_AResearchFrameworkofElectronicDocumentManagementSystems.pdf Abdulkadhim, Haider and Bahari, Mahadi and Bakri, Aryati and Ismail, Waidah (2015) A research framework of electronic document management systems implementation process in government. Journal of Theoretical and Applied Information Technology, 81 (3). pp. 420-431. ISSN 1992-8645 http://www.jatit.org/volumes/Vol81No3/3Vol81No3.pdf
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic T58.6-58.62 Management information systems
spellingShingle T58.6-58.62 Management information systems
Abdulkadhim, Haider
Bahari, Mahadi
Bakri, Aryati
Ismail, Waidah
A research framework of electronic document management systems implementation process in government
description Many governments today have implemented Electronic Document Management Systems (EDMS). The employment of EDMS systems has increased the operational (e.g. document storage and retrieval, auditing, workflow facilities, searching and publishing) effectiveness of governments on daily basis. However, not many studies had been undertaken into process of implementing EDMS in the government context. Therefore, this paper fills this gap by presenting a research framework for the implementation process of EDMS. Based on a content analysis of the reviewed literature, this paper identifies thirteen (13) common factors contributing to the implementation process of EDMS. The factors are: (1) Top management support; (2) Budgetary; (3) Implementation planning; (4) Anti-corruption; (5) Implementation staff; (6) Security and privacy; (7) Data quality, (8) User requirements; (9) Cooperation; (10) Systems integration; (11) Awareness; (12) Resistance to change; and (13) Staff training. All these factors subsequently were linked to the Prosci-ADKAR model of change to outline the structure of EDMS implementation process framework. The proposed framework contributes to the theoretical understanding of the EAI implementation process, which may support government practitioners in implementing the EDMS applications in their government organizations. The paper also highlights with three important issues that need to be explored further while developing the framework: 1) the EDMS implementation process meaning in system development life cycle; 2) the importance of EDMS implementation factors; and 3) the kind approach to investigate EDMS implementation process.
format Article
author Abdulkadhim, Haider
Bahari, Mahadi
Bakri, Aryati
Ismail, Waidah
author_facet Abdulkadhim, Haider
Bahari, Mahadi
Bakri, Aryati
Ismail, Waidah
author_sort Abdulkadhim, Haider
title A research framework of electronic document management systems implementation process in government
title_short A research framework of electronic document management systems implementation process in government
title_full A research framework of electronic document management systems implementation process in government
title_fullStr A research framework of electronic document management systems implementation process in government
title_full_unstemmed A research framework of electronic document management systems implementation process in government
title_sort research framework of electronic document management systems implementation process in government
publisher Asian Research Publishing Network (ARPN)
publishDate 2015
url http://eprints.utm.my/id/eprint/55882/1/HaiderAbdulkadhim2015_AResearchFrameworkofElectronicDocumentManagementSystems.pdf
http://eprints.utm.my/id/eprint/55882/
http://www.jatit.org/volumes/Vol81No3/3Vol81No3.pdf
_version_ 1643653929515352064
score 13.211869

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