Human values identification and assessment tool development for TQM context
There is not a total improvement achieved by companies in implementing total quality management (TQM), where some are seen to be not successful. One of the key factors to achieve the intended results is human factors, especially human values which are critical and potential resource for the successf...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Online Access: | http://eprints.utm.my/id/eprint/54839/1/MuhammadNomanMalikPRZK2015.pdf http://eprints.utm.my/id/eprint/54839/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:88016 |
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