Kepuasan dan kesetiaan pelanggan kajian untuk industri hotel
Customer satisfaction that uses any hotel services cannot be attained from just one or two satisfactory services but their satisfaction must include a repertoire of services that include aspects such as good services provided by the receptionist, rooms condition, toilet condition, the hotel environm...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2015
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/54586/25/MuhammadAlhamIshariMFGHT2015.pdf http://eprints.utm.my/id/eprint/54586/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:86674 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|