Intercultural communication competence as a key activator of purchase intention

The study presents an inclusive framework on key intercultural communication competence factors influencing personal interaction, customer satisfaction and purchase intention in grocery retail industry. The present study explored four major constructs specifically intercultural communication compete...

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Bibliographic Details
Main Authors: Ihtiyar, Ali, Ahmad, Fauziah Sh.
Format: Article
Language:English
Published: Elsevier Ltd. 2014
Subjects:
Online Access:http://eprints.utm.my/id/eprint/53220/1/AliIhtiyar2014_Interculturalcommunicationcompetence.pdf
http://eprints.utm.my/id/eprint/53220/
http://dx.doi.org/10.1016/j.sbspro.2014.09.078
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