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Knowledge sharing practices and tool in a logistic compan

On a global basis, organization recognizes the importance of knowledge sharing (KS) as a means to gain or sustain the knowledge in individual thoughts. To sustain and gain knowledge, the individual has to know, adapt and share it with others. In the past, there was a knowledge gap that happens among...

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Main Author:	Mohd. Rahim, Noor Irliana
Format:	Thesis
Language:	English
Published:	2014
Subjects:	HD Industries. Land use. Labor
Online Access:	http://eprints.utm.my/id/eprint/48515/1/NoorIrlianaMohdRahimMFC2014.pdf http://eprints.utm.my/id/eprint/48515/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:86174?queryType=vitalDismax&query=Knowledge+sharing+practices+and+tool+in+a+logistic+compan&public=true
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id	my.utm.48515
record_format	eprints
spelling	my.utm.485152017-07-11T00:48:26Z http://eprints.utm.my/id/eprint/48515/ Knowledge sharing practices and tool in a logistic compan Mohd. Rahim, Noor Irliana HD Industries. Land use. Labor On a global basis, organization recognizes the importance of knowledge sharing (KS) as a means to gain or sustain the knowledge in individual thoughts. To sustain and gain knowledge, the individual has to know, adapt and share it with others. In the past, there was a knowledge gap that happens among the community in organizations. This issue arises due to a few factors such as insufficient information and knowledge, no communication, not enough expertise to supply important knowledge and no suitable platform or tool to support the knowledge gap problem. Similar to Tiong Nam Logistic Group (TNLG) in this research study, these problems happened due to lack of specific tools that can capture and share all the knowledge especially in solving daily and recurring issues. TNLG employees do not know the specific knowledge that they have and they do not know which knowledge that may be important for them to share with their colleagues. The main aim of this research is to develop a KS tool for the purpose of developing knowledge workers. The KS tool is a proof of the concept of the KS structure that has been proposed by this research. This study applies the single case study approach using survey and interview method for collecting data. The data collection aims to identify the group of knowledge workers involved, to identify and structure the knowledge for TNLG which formed the KS tool for TNLG. Social Network Analysis and four criteria of knowledge worker have been used to evaluate the KS tool to confirm the development of knowledge workers. From the usage of the KS tool in TNLG, researcher found that the knowledge workers are able to share their knowledge with the right person at the right time. The KS tool enables knowledge sharing among TNLG employees which is hoped to lead towards the development of successful knowledge workers which are able to adapt a better KS practices in the future. 2014 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/48515/1/NoorIrlianaMohdRahimMFC2014.pdf Mohd. Rahim, Noor Irliana (2014) Knowledge sharing practices and tool in a logistic compan. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computing. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:86174?queryType=vitalDismax&query=Knowledge+sharing+practices+and+tool+in+a+logistic+compan&public=true
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
language	English
topic	HD Industries. Land use. Labor
spellingShingle	HD Industries. Land use. Labor Mohd. Rahim, Noor Irliana Knowledge sharing practices and tool in a logistic compan
description	On a global basis, organization recognizes the importance of knowledge sharing (KS) as a means to gain or sustain the knowledge in individual thoughts. To sustain and gain knowledge, the individual has to know, adapt and share it with others. In the past, there was a knowledge gap that happens among the community in organizations. This issue arises due to a few factors such as insufficient information and knowledge, no communication, not enough expertise to supply important knowledge and no suitable platform or tool to support the knowledge gap problem. Similar to Tiong Nam Logistic Group (TNLG) in this research study, these problems happened due to lack of specific tools that can capture and share all the knowledge especially in solving daily and recurring issues. TNLG employees do not know the specific knowledge that they have and they do not know which knowledge that may be important for them to share with their colleagues. The main aim of this research is to develop a KS tool for the purpose of developing knowledge workers. The KS tool is a proof of the concept of the KS structure that has been proposed by this research. This study applies the single case study approach using survey and interview method for collecting data. The data collection aims to identify the group of knowledge workers involved, to identify and structure the knowledge for TNLG which formed the KS tool for TNLG. Social Network Analysis and four criteria of knowledge worker have been used to evaluate the KS tool to confirm the development of knowledge workers. From the usage of the KS tool in TNLG, researcher found that the knowledge workers are able to share their knowledge with the right person at the right time. The KS tool enables knowledge sharing among TNLG employees which is hoped to lead towards the development of successful knowledge workers which are able to adapt a better KS practices in the future.
format	Thesis
author	Mohd. Rahim, Noor Irliana
author_facet	Mohd. Rahim, Noor Irliana
author_sort	Mohd. Rahim, Noor Irliana
title	Knowledge sharing practices and tool in a logistic compan
title_short	Knowledge sharing practices and tool in a logistic compan
title_full	Knowledge sharing practices and tool in a logistic compan
title_fullStr	Knowledge sharing practices and tool in a logistic compan
title_full_unstemmed	Knowledge sharing practices and tool in a logistic compan
title_sort	knowledge sharing practices and tool in a logistic compan
publishDate	2014
url	http://eprints.utm.my/id/eprint/48515/1/NoorIrlianaMohdRahimMFC2014.pdf http://eprints.utm.my/id/eprint/48515/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:86174?queryType=vitalDismax&query=Knowledge+sharing+practices+and+tool+in+a+logistic+compan&public=true
_version_	1643652583048347648
score	13.211869

Knowledge sharing practices and tool in a logistic compan

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