Assessing impact of operational complexity on quality management practices in malaysia's electrical and electronics manufacturing industry
Scientific research requires data collection instrument that is valid and reliable. This paper describes the framework and operationalization of the variables before outlining the process of developing the instrument to assess the impact of operational complexity (OC) on quality management (QM) prac...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/37498/ |
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