Penggunaan analisis jurang (Gap Analysis) terhadap kualiti perkhidmatan fasiliti di kompleks membeli-belah : kes kajian : Plaza Angsana, Johor Bahru

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Bibliographic Details
Main Author: Nik Mustapha, Nik Hamidi
Format: Thesis
Published: 2005
Subjects:
Online Access:http://eprints.utm.my/id/eprint/34928/
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