QoS and QoE modelling in video stream service over wireless and mobile network

Customer satisfaction is essential in every service. In video stream service over wireless and mobile network, customer satisfaction is determined by objective Quality of Service (QoS) that derived from network, application and mobile device parameters. Some of these parameters can be adjusted i.e....

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Main Authors: Herman, Herman, Abdul Rahman, Azizah, Syahbana, Yoanda Alim, Abu Bakar, Kamalrulnizam
Format: Article
Published: United Kingdom Simulation Society 2012
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Online Access:http://eprints.utm.my/id/eprint/31155/
http://ijssst.info/Vol-12/No-6/paper1.pdf
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spelling my.utm.311552019-03-25T08:18:15Z http://eprints.utm.my/id/eprint/31155/ QoS and QoE modelling in video stream service over wireless and mobile network Herman, Herman Abdul Rahman, Azizah Syahbana, Yoanda Alim Abu Bakar, Kamalrulnizam QA75 Electronic computers. Computer science Customer satisfaction is essential in every service. In video stream service over wireless and mobile network, customer satisfaction is determined by objective Quality of Service (QoS) that derived from network, application and mobile device parameters. Some of these parameters can be adjusted i.e. video resolution, audio rate, and bandwidth while the others are not fully controllable i.e. network throughput, delay, and packet lost probability. However, the customer satisfaction in this service is not only determined by QoS. There is subjective Quality of user Experience (QoE). It defines customer perceived quality over the service. It is influence by intrinsic factors (customer experience, customer expectation, and customer interest) and extrinsic factors (saliency awareness, frame loss distribution, and frame loss to frame rate awareness). This journal will discuss a holistic view of the quality of video stream service over wireless and mobile network in order to elaborate intermingled interrelation of QoS parameters, nonlinearity of QoE factors and their contribution to enhance customer satisfaction. The contribution of this journal is to propose a methodology in developing schemes that model the QoS and QoE. United Kingdom Simulation Society 2012 Article PeerReviewed Herman, Herman and Abdul Rahman, Azizah and Syahbana, Yoanda Alim and Abu Bakar, Kamalrulnizam (2012) QoS and QoE modelling in video stream service over wireless and mobile network. International Journal of Simulatioin Systems, Science and Technology (IJSSST), 12 (6). ISSN 1473-8031 http://ijssst.info/Vol-12/No-6/paper1.pdf
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Herman, Herman
Abdul Rahman, Azizah
Syahbana, Yoanda Alim
Abu Bakar, Kamalrulnizam
QoS and QoE modelling in video stream service over wireless and mobile network
description Customer satisfaction is essential in every service. In video stream service over wireless and mobile network, customer satisfaction is determined by objective Quality of Service (QoS) that derived from network, application and mobile device parameters. Some of these parameters can be adjusted i.e. video resolution, audio rate, and bandwidth while the others are not fully controllable i.e. network throughput, delay, and packet lost probability. However, the customer satisfaction in this service is not only determined by QoS. There is subjective Quality of user Experience (QoE). It defines customer perceived quality over the service. It is influence by intrinsic factors (customer experience, customer expectation, and customer interest) and extrinsic factors (saliency awareness, frame loss distribution, and frame loss to frame rate awareness). This journal will discuss a holistic view of the quality of video stream service over wireless and mobile network in order to elaborate intermingled interrelation of QoS parameters, nonlinearity of QoE factors and their contribution to enhance customer satisfaction. The contribution of this journal is to propose a methodology in developing schemes that model the QoS and QoE.
format Article
author Herman, Herman
Abdul Rahman, Azizah
Syahbana, Yoanda Alim
Abu Bakar, Kamalrulnizam
author_facet Herman, Herman
Abdul Rahman, Azizah
Syahbana, Yoanda Alim
Abu Bakar, Kamalrulnizam
author_sort Herman, Herman
title QoS and QoE modelling in video stream service over wireless and mobile network
title_short QoS and QoE modelling in video stream service over wireless and mobile network
title_full QoS and QoE modelling in video stream service over wireless and mobile network
title_fullStr QoS and QoE modelling in video stream service over wireless and mobile network
title_full_unstemmed QoS and QoE modelling in video stream service over wireless and mobile network
title_sort qos and qoe modelling in video stream service over wireless and mobile network
publisher United Kingdom Simulation Society
publishDate 2012
url http://eprints.utm.my/id/eprint/31155/
http://ijssst.info/Vol-12/No-6/paper1.pdf
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score 13.211869