Determination of influencing factors on service system improvement using AHP and QFD tools
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| Format: | Thesis |
| Published: |
2012
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| Online Access: | http://eprints.utm.my/id/eprint/30711/ http://libraryopac.utm.my/client/en_AU/main/search/results?qu=Determination+of+influencing+factors+on+service+system+improvement+using+AHP+and+QFD+tools&te=# |
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