Robust corrective and preventive action (CAPA)

Corrective and preventive action (CAPA) procedure in most organizations is merely used to log problems. These organizations do not implement a robust CAPA process, and as a result they are still struggling today with CAPA. Many firms have been using root cause analysis and corrective action program....

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Main Authors: Md. Sarkan, Haslina, Hardoroudi, Amir Hatami, Dareshuri, Ali Farhang, Nourizadeh, Mona
Format: Book Section
Published: IEEE 2011
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Online Access:http://eprints.utm.my/id/eprint/29582/
http://dx.doi.org/10.1109/SYSCON.2011.5929081
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spelling my.utm.295822017-02-04T08:29:17Z http://eprints.utm.my/id/eprint/29582/ Robust corrective and preventive action (CAPA) Md. Sarkan, Haslina Hardoroudi, Amir Hatami Dareshuri, Ali Farhang Nourizadeh, Mona QA75 Electronic computers. Computer science Corrective and preventive action (CAPA) procedure in most organizations is merely used to log problems. These organizations do not implement a robust CAPA process, and as a result they are still struggling today with CAPA. Many firms have been using root cause analysis and corrective action program. A case study on a company which has long recognized that using a good root cause, corrective and preventive action program is crucial to satisfy its customers, has been conducted. This is to help managers to make decisions effectively. Initially CAPA was not properly implemented and not cost-effective for the company. For example, it could not meet the operational management's needs timely, efficiently and effectively. Therefore, the authors had conducted a secondary research and adopted a universal process & quality standards from CMMI Level 5 & ISO 20000 on the top levels of the CAPA procedure in order to improve the CAPA issues. IEEE 2011 Book Section PeerReviewed Md. Sarkan, Haslina and Hardoroudi, Amir Hatami and Dareshuri, Ali Farhang and Nourizadeh, Mona (2011) Robust corrective and preventive action (CAPA). In: 2011 IEEE International Systems Conference, SysCon 2011 - Proceedings. IEEE, Montreal, pp. 177-181. ISBN 978-1-4244-9493-4 http://dx.doi.org/10.1109/SYSCON.2011.5929081 10.1109/SYSCON.2011.5929081
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Md. Sarkan, Haslina
Hardoroudi, Amir Hatami
Dareshuri, Ali Farhang
Nourizadeh, Mona
Robust corrective and preventive action (CAPA)
description Corrective and preventive action (CAPA) procedure in most organizations is merely used to log problems. These organizations do not implement a robust CAPA process, and as a result they are still struggling today with CAPA. Many firms have been using root cause analysis and corrective action program. A case study on a company which has long recognized that using a good root cause, corrective and preventive action program is crucial to satisfy its customers, has been conducted. This is to help managers to make decisions effectively. Initially CAPA was not properly implemented and not cost-effective for the company. For example, it could not meet the operational management's needs timely, efficiently and effectively. Therefore, the authors had conducted a secondary research and adopted a universal process & quality standards from CMMI Level 5 & ISO 20000 on the top levels of the CAPA procedure in order to improve the CAPA issues.
format Book Section
author Md. Sarkan, Haslina
Hardoroudi, Amir Hatami
Dareshuri, Ali Farhang
Nourizadeh, Mona
author_facet Md. Sarkan, Haslina
Hardoroudi, Amir Hatami
Dareshuri, Ali Farhang
Nourizadeh, Mona
author_sort Md. Sarkan, Haslina
title Robust corrective and preventive action (CAPA)
title_short Robust corrective and preventive action (CAPA)
title_full Robust corrective and preventive action (CAPA)
title_fullStr Robust corrective and preventive action (CAPA)
title_full_unstemmed Robust corrective and preventive action (CAPA)
title_sort robust corrective and preventive action (capa)
publisher IEEE
publishDate 2011
url http://eprints.utm.my/id/eprint/29582/
http://dx.doi.org/10.1109/SYSCON.2011.5929081
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score 13.211869