Comparative study of TQM practices between Japanese and None-Japanese electrical and electronics companies in Malaysia: Survey Results
Total quality management (TQM) is a crucial concept in ensuring that companies survive in this increasingly competitive global market. Japanese companies are very successful because of the adoption and implementation of TQM principles expounded by quality gurus such as Deming, Juran, Taguchi and oth...
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Format: | Article |
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Taylor & Francis
2010
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Online Access: | http://eprints.utm.my/id/eprint/22964/ http://dx.doi.org/10.1080/14783360903492520 |
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