The implications of intellectual capital on performance measurement and corporate performance
The traditional performance measures fail to capture and monitor multiple dimensions of performance; they concentrate almost only on financial aspects of the organizations. Intellectual capital (IC) gives rise to benefits that are hard to quantify, such as management, customer retention, R&D, an...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
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Fakulti Pengurusan dan Pembangunan Sumber Manusia
2006
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Online Access: | http://eprints.utm.my/id/eprint/1281/1/SaudahSofian2006_TheImplicationsofIntellectualCapital.pdf http://eprints.utm.my/id/eprint/1281/ http://www.fppsm.utm.my/download/cat_view/13-jurnal-kemanusiaan/23-bil-08-dis-2006.html |
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