Identification of waste in program management at the IT department of a Higher Education Institution (HEI) through lean six sigma (DMAIC)

One of the private universities in Indonesia striving to be a research and entrepreneurship university that has a positive impact on society. One of the crucial departments, which is IT department has a significant role in resulting and the quality of academic service. However, there have been some...

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Bibliographic Details
Main Authors: Al Fawzi, Mochammad Doddy, Pratami, Devi, Wibowo, Sigit A., Akhmal, Nor Hasrul
Format: Conference or Workshop Item
Published: 2023
Subjects:
Online Access:http://eprints.utm.my/107631/
http://dx.doi.org/10.1109/ICIC60109.2023.10382062
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