Identification of waste in program management at the IT department of a Higher Education Institution (HEI) through lean six sigma (DMAIC)
One of the private universities in Indonesia striving to be a research and entrepreneurship university that has a positive impact on society. One of the crucial departments, which is IT department has a significant role in resulting and the quality of academic service. However, there have been some...
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Main Authors: | , , , |
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Format: | Conference or Workshop Item |
Published: |
2023
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Online Access: | http://eprints.utm.my/107631/ http://dx.doi.org/10.1109/ICIC60109.2023.10382062 |
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