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The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.

Purpose: The main purpose of this paper is to examine the direct effects of knowledge sharing and systems thinking on creativity and organizational sustainability in the hotel industry in Malaysia. In addition, the study aims to examine the mediation effect of creativity between knowledge sharing, s...

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Main Authors: Batool, Fatima, Mohammad, Jihad, Awang, Siti Rahmah, Ahmad, Tahir
Format: Article
Published: Emerald Publishing 2023
Subjects:
H Social Sciences (General)
Online Access:http://eprints.utm.my/106811/
http://dx.doi.org/10.1108/JKM-10-2021-0785
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spelling my.utm.1068112024-07-28T06:45:05Z http://eprints.utm.my/106811/ The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity. Batool, Fatima Mohammad, Jihad Awang, Siti Rahmah Ahmad, Tahir H Social Sciences (General) Purpose: The main purpose of this paper is to examine the direct effects of knowledge sharing and systems thinking on creativity and organizational sustainability in the hotel industry in Malaysia. In addition, the study aims to examine the mediation effect of creativity between knowledge sharing, systems thinking and organizational sustainability. Design/methodology/approach: A survey method based on a questionnaire was used to gather data from 407 middle managers in the hotel industry in Malaysia. The partial least squares technique was used to examine the hypotheses. Findings: The study found support for the effects of systems thinking and knowledge sharing on organizational sustainability. It also found support for the impact of creativity on organizational sustainability. Besides, the mediating role of creativity between systems thinking and organizational sustainability, and between knowledge sharing and organizational sustainability was also supported by data. Originality/value: This is a pioneer work that has combined various human resources (i.e. systems thinking, knowledge sharing, creativity) to examine their impacts on organizational sustainability. Moreover, this work has established comparatively new relationships, i.e. the impact of systems thinking and knowledge sharing on creativity and organizational sustainability. In addition, the mediation role of creativity between systems thinking, knowledge sharing and organizational sustainability is relatively new in the literature. Furthermore, this study has confirmed the validity and reliability of knowledge sharing and organizational sustainability at first and second orders in the hotel industry in non-Western context. Emerald Publishing 2023-05-05 Article PeerReviewed Batool, Fatima and Mohammad, Jihad and Awang, Siti Rahmah and Ahmad, Tahir (2023) The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity. Journal of Knowledge Management, 27 (5). pp. 1251-1278. ISSN 1367-3270 http://dx.doi.org/10.1108/JKM-10-2021-0785 DOI:10.1108/JKM-10-2021-0785
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Batool, Fatima
Mohammad, Jihad
Awang, Siti Rahmah
Ahmad, Tahir
The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
description Purpose: The main purpose of this paper is to examine the direct effects of knowledge sharing and systems thinking on creativity and organizational sustainability in the hotel industry in Malaysia. In addition, the study aims to examine the mediation effect of creativity between knowledge sharing, systems thinking and organizational sustainability. Design/methodology/approach: A survey method based on a questionnaire was used to gather data from 407 middle managers in the hotel industry in Malaysia. The partial least squares technique was used to examine the hypotheses. Findings: The study found support for the effects of systems thinking and knowledge sharing on organizational sustainability. It also found support for the impact of creativity on organizational sustainability. Besides, the mediating role of creativity between systems thinking and organizational sustainability, and between knowledge sharing and organizational sustainability was also supported by data. Originality/value: This is a pioneer work that has combined various human resources (i.e. systems thinking, knowledge sharing, creativity) to examine their impacts on organizational sustainability. Moreover, this work has established comparatively new relationships, i.e. the impact of systems thinking and knowledge sharing on creativity and organizational sustainability. In addition, the mediation role of creativity between systems thinking, knowledge sharing and organizational sustainability is relatively new in the literature. Furthermore, this study has confirmed the validity and reliability of knowledge sharing and organizational sustainability at first and second orders in the hotel industry in non-Western context.
format Article
author Batool, Fatima
Mohammad, Jihad
Awang, Siti Rahmah
Ahmad, Tahir
author_facet Batool, Fatima
Mohammad, Jihad
Awang, Siti Rahmah
Ahmad, Tahir
author_sort Batool, Fatima
title The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
title_short The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
title_full The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
title_fullStr The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
title_full_unstemmed The effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
title_sort effect of knowledge sharing and systems thinking on organizational sustainability: the mediating role of creativity.
publisher Emerald Publishing
publishDate 2023
url http://eprints.utm.my/106811/
http://dx.doi.org/10.1108/JKM-10-2021-0785
_version_ 1805880867267018752
score 13.211869

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