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Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process

This research focuses on the improvement of mobile coverage analysis process in Malaysian Communications and Multimedia Commission (MCMC) specifically in the Infrastructure Development Department (IDD). The intervention of this research will be through the introduction of the knowledge creation proc...

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Main Author: Abdul Rim, Allah Ditha Khan
Format: Thesis
Language:English
Published: 2022
Subjects:
HB Economic Theory
Online Access:http://eprints.utm.my/id/eprint/101990/1/AllahDithaKhanAbdulRimMAHIBS2022.pdf.pdf
http://eprints.utm.my/id/eprint/101990/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146640
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spelling my.utm.1019902023-07-25T10:15:08Z http://eprints.utm.my/id/eprint/101990/ Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process Abdul Rim, Allah Ditha Khan HB Economic Theory This research focuses on the improvement of mobile coverage analysis process in Malaysian Communications and Multimedia Commission (MCMC) specifically in the Infrastructure Development Department (IDD). The intervention of this research will be through the introduction of the knowledge creation process within IDD. Three research objectives have been identified: to determine the prevalence factors that affect the performance of IDD in performing the mobile coverage analysis, to implement a knowledge creation process that can improve the performance of IDD in performing the mobile coverage analysis and to diagnose the impact of the interventions among the employees in IDD. The data collection for this research involves ten employees for the quantitative (survey) data and two subject matter experts for the qualitative (interview) data. The data was then analysed using SPSS and NVivo to measure the effectiveness of the interventions in this research. From the analysis, it was found out that the factor contributing to this issue is due to lack of sharing and availability of documents to be used as reference. There is no knowledge creation currently being practised in IDD. Therefore based on the input from the data collection, research has adopted the SECI model of the knowledge creation process as the model for the interventions. The first intervention in cycle 1 will be through the Externalization of developing a document for mobile coverage analysis in IDD. 2022 Thesis NonPeerReviewed application/pdf en http://eprints.utm.my/id/eprint/101990/1/AllahDithaKhanAbdulRimMAHIBS2022.pdf.pdf Abdul Rim, Allah Ditha Khan (2022) Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process. Masters thesis, Universiti Teknologi Malaysia. http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146640
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic HB Economic Theory
spellingShingle HB Economic Theory
Abdul Rim, Allah Ditha Khan
Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
description This research focuses on the improvement of mobile coverage analysis process in Malaysian Communications and Multimedia Commission (MCMC) specifically in the Infrastructure Development Department (IDD). The intervention of this research will be through the introduction of the knowledge creation process within IDD. Three research objectives have been identified: to determine the prevalence factors that affect the performance of IDD in performing the mobile coverage analysis, to implement a knowledge creation process that can improve the performance of IDD in performing the mobile coverage analysis and to diagnose the impact of the interventions among the employees in IDD. The data collection for this research involves ten employees for the quantitative (survey) data and two subject matter experts for the qualitative (interview) data. The data was then analysed using SPSS and NVivo to measure the effectiveness of the interventions in this research. From the analysis, it was found out that the factor contributing to this issue is due to lack of sharing and availability of documents to be used as reference. There is no knowledge creation currently being practised in IDD. Therefore based on the input from the data collection, research has adopted the SECI model of the knowledge creation process as the model for the interventions. The first intervention in cycle 1 will be through the Externalization of developing a document for mobile coverage analysis in IDD.
format Thesis
author Abdul Rim, Allah Ditha Khan
author_facet Abdul Rim, Allah Ditha Khan
author_sort Abdul Rim, Allah Ditha Khan
title Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
title_short Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
title_full Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
title_fullStr Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
title_full_unstemmed Improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
title_sort improvement of mobile coverage analysis process in infrastructure development department through adoption of knowledge creation process
publishDate 2022
url http://eprints.utm.my/id/eprint/101990/1/AllahDithaKhanAbdulRimMAHIBS2022.pdf.pdf
http://eprints.utm.my/id/eprint/101990/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:146640
_version_ 1772811138756509696
score 13.211869

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