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Factors influencing citizens’ intention to use open government data—A case study of Pakistan

Open government data (OGD) has gained much attention worldwide, however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits,...

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Main Authors: Khurshid, Muhammad Mahboob, Zakaria, Nor Hidayati, Arfeen, Muhammad Irfanullah, Rashid, Ammar, Nasir, Safi Ullah, Shehzad, Hafiz Muhammad Faisal
Format: Article
Language:English
Published: MDPI 2022
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utm.my/id/eprint/101176/1/NorHidayatiZakaria2022_FactorsInfluencingCitizensIntentiontoUseOpenGovernmentData.pdf
http://eprints.utm.my/id/eprint/101176/
http://dx.doi.org/10.3390/bdcc6010031
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spelling my.utm.1011762023-06-01T09:34:32Z http://eprints.utm.my/id/eprint/101176/ Factors influencing citizens’ intention to use open government data—A case study of Pakistan Khurshid, Muhammad Mahboob Zakaria, Nor Hidayati Arfeen, Muhammad Irfanullah Rashid, Ammar Nasir, Safi Ullah Shehzad, Hafiz Muhammad Faisal QA75 Electronic computers. Computer science Open government data (OGD) has gained much attention worldwide, however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits, such as: faith and trust in governments, innovation and development, and partic-ipatory governance. However, not much is known about which factors influence the citizens’ intention to use OGD. Therefore, this research aims at empirically investigating the factors that influence citizens’ intention to use OGD in a developing country using information systems theory. Improved knowledge and understanding of the influencing factors can assist policymakers in determining which policy initiatives they can take to increase the intention to widely use OGD. Upon conducting a survey and performing analysis, findings reveal that perceived usefulness, social approval, and enjoyment positively influences intention, whereas voluntariness of use negatively influences OGD use. Further, perceived usefulness is significantly affected by perceived ease of use, and OGD use is significantly affected by OGD use intention. However, surprisingly, the intention to use OGD is not significantly affected by perceived ease of use. The policymakers suggest increasing the intention to use OGD by considering significant factors. MDPI 2022 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/101176/1/NorHidayatiZakaria2022_FactorsInfluencingCitizensIntentiontoUseOpenGovernmentData.pdf Khurshid, Muhammad Mahboob and Zakaria, Nor Hidayati and Arfeen, Muhammad Irfanullah and Rashid, Ammar and Nasir, Safi Ullah and Shehzad, Hafiz Muhammad Faisal (2022) Factors influencing citizens’ intention to use open government data—A case study of Pakistan. Big Data and Cognitive Computing, 6 (1). pp. 1-22. ISSN 2504-2289 http://dx.doi.org/10.3390/bdcc6010031 DOI : 10.3390/bdcc6010031
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Khurshid, Muhammad Mahboob
Zakaria, Nor Hidayati
Arfeen, Muhammad Irfanullah
Rashid, Ammar
Nasir, Safi Ullah
Shehzad, Hafiz Muhammad Faisal
Factors influencing citizens’ intention to use open government data—A case study of Pakistan
description Open government data (OGD) has gained much attention worldwide, however, there is still an increasing demand for exploring research from the perspective of its adoption and diffusion. Policymakers expect that OGD will be used on a large scale by the public, which will result in a range of benefits, such as: faith and trust in governments, innovation and development, and partic-ipatory governance. However, not much is known about which factors influence the citizens’ intention to use OGD. Therefore, this research aims at empirically investigating the factors that influence citizens’ intention to use OGD in a developing country using information systems theory. Improved knowledge and understanding of the influencing factors can assist policymakers in determining which policy initiatives they can take to increase the intention to widely use OGD. Upon conducting a survey and performing analysis, findings reveal that perceived usefulness, social approval, and enjoyment positively influences intention, whereas voluntariness of use negatively influences OGD use. Further, perceived usefulness is significantly affected by perceived ease of use, and OGD use is significantly affected by OGD use intention. However, surprisingly, the intention to use OGD is not significantly affected by perceived ease of use. The policymakers suggest increasing the intention to use OGD by considering significant factors.
format Article
author Khurshid, Muhammad Mahboob
Zakaria, Nor Hidayati
Arfeen, Muhammad Irfanullah
Rashid, Ammar
Nasir, Safi Ullah
Shehzad, Hafiz Muhammad Faisal
author_facet Khurshid, Muhammad Mahboob
Zakaria, Nor Hidayati
Arfeen, Muhammad Irfanullah
Rashid, Ammar
Nasir, Safi Ullah
Shehzad, Hafiz Muhammad Faisal
author_sort Khurshid, Muhammad Mahboob
title Factors influencing citizens’ intention to use open government data—A case study of Pakistan
title_short Factors influencing citizens’ intention to use open government data—A case study of Pakistan
title_full Factors influencing citizens’ intention to use open government data—A case study of Pakistan
title_fullStr Factors influencing citizens’ intention to use open government data—A case study of Pakistan
title_full_unstemmed Factors influencing citizens’ intention to use open government data—A case study of Pakistan
title_sort factors influencing citizens’ intention to use open government data—a case study of pakistan
publisher MDPI
publishDate 2022
url http://eprints.utm.my/id/eprint/101176/1/NorHidayatiZakaria2022_FactorsInfluencingCitizensIntentiontoUseOpenGovernmentData.pdf
http://eprints.utm.my/id/eprint/101176/
http://dx.doi.org/10.3390/bdcc6010031
_version_ 1768006619783757824
score 13.211869

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