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Breaking bad news preferences among healthcare professionals in Malaysian government hospitals

For healthcare professionals, breaking bad news is considered to be difficult and complex. Trial and error, as well as observing seniors, are popular approaches used by healthcare practitioners to improve their skills. These channels of practice are not optimal, and they can have negative consequenc...

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Main Authors: Mohd. Sharif, Nurhidayah, Ibrahim, Noor Aireen, Mohd. Don, Zuraidah, Haladin, Nur’ain Balqis
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2022
Subjects:
P Philology. Linguistics
Online Access:http://eprints.utm.my/id/eprint/100631/1/NurhidayahMohdSharif2022_BreakingBadNewsPreferences.pdf
http://eprints.utm.my/id/eprint/100631/
http://dx.doi.org/10.6007/IJARBSS/v12-i7/14187
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spelling my.utm.1006312023-04-17T07:21:53Z http://eprints.utm.my/id/eprint/100631/ Breaking bad news preferences among healthcare professionals in Malaysian government hospitals Mohd. Sharif, Nurhidayah Ibrahim, Noor Aireen Mohd. Don, Zuraidah Haladin, Nur’ain Balqis P Philology. Linguistics For healthcare professionals, breaking bad news is considered to be difficult and complex. Trial and error, as well as observing seniors, are popular approaches used by healthcare practitioners to improve their skills. These channels of practice are not optimal, and they can have negative consequences for the quality of bad news delivery and overall healthcare. Communication training and the inclusion of breaking bad news models in the curriculum are among the efforts made by the healthcare business to provide skills to healthcare personnel, yet these efforts are found to be insufficient or non-existent. A client-centred approach, which originates from a patient-centred approach, is seen to be effective in assisting healthcare professionals in tailoring their bad news delivery to the needs and preferences of the clients who are the recipients of the news. This study conducted a survey of 100 current practising practitioners to determine their preferences around the delivery of bad news. The data from the survey was analysed using descriptive synthesis analysis. The findings of the study were presented in two main categories: (i) Demographic details and health profiles, and (ii) Breaking bad news preferences. According to the findings, the respondents’ preferences for conveying bad news are similar to one breaking bad news model, the SPIKES model. This research is believed to add to the existing literature on practises of healthcare providers when it comes to delivering bad news. Human Resource Management Academic Research Society 2022 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/100631/1/NurhidayahMohdSharif2022_BreakingBadNewsPreferences.pdf Mohd. Sharif, Nurhidayah and Ibrahim, Noor Aireen and Mohd. Don, Zuraidah and Haladin, Nur’ain Balqis (2022) Breaking bad news preferences among healthcare professionals in Malaysian government hospitals. International Journal of Academic Research in Business and Social Sciences, 12 (7). pp. 761-780. ISSN 2222 -6990 http://dx.doi.org/10.6007/IJARBSS/v12-i7/14187 DOI: 10.6007/IJARBSS/v12-i7/14187
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic P Philology. Linguistics
spellingShingle P Philology. Linguistics
Mohd. Sharif, Nurhidayah
Ibrahim, Noor Aireen
Mohd. Don, Zuraidah
Haladin, Nur’ain Balqis
Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
description For healthcare professionals, breaking bad news is considered to be difficult and complex. Trial and error, as well as observing seniors, are popular approaches used by healthcare practitioners to improve their skills. These channels of practice are not optimal, and they can have negative consequences for the quality of bad news delivery and overall healthcare. Communication training and the inclusion of breaking bad news models in the curriculum are among the efforts made by the healthcare business to provide skills to healthcare personnel, yet these efforts are found to be insufficient or non-existent. A client-centred approach, which originates from a patient-centred approach, is seen to be effective in assisting healthcare professionals in tailoring their bad news delivery to the needs and preferences of the clients who are the recipients of the news. This study conducted a survey of 100 current practising practitioners to determine their preferences around the delivery of bad news. The data from the survey was analysed using descriptive synthesis analysis. The findings of the study were presented in two main categories: (i) Demographic details and health profiles, and (ii) Breaking bad news preferences. According to the findings, the respondents’ preferences for conveying bad news are similar to one breaking bad news model, the SPIKES model. This research is believed to add to the existing literature on practises of healthcare providers when it comes to delivering bad news.
format Article
author Mohd. Sharif, Nurhidayah
Ibrahim, Noor Aireen
Mohd. Don, Zuraidah
Haladin, Nur’ain Balqis
author_facet Mohd. Sharif, Nurhidayah
Ibrahim, Noor Aireen
Mohd. Don, Zuraidah
Haladin, Nur’ain Balqis
author_sort Mohd. Sharif, Nurhidayah
title Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
title_short Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
title_full Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
title_fullStr Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
title_full_unstemmed Breaking bad news preferences among healthcare professionals in Malaysian government hospitals
title_sort breaking bad news preferences among healthcare professionals in malaysian government hospitals
publisher Human Resource Management Academic Research Society
publishDate 2022
url http://eprints.utm.my/id/eprint/100631/1/NurhidayahMohdSharif2022_BreakingBadNewsPreferences.pdf
http://eprints.utm.my/id/eprint/100631/
http://dx.doi.org/10.6007/IJARBSS/v12-i7/14187
_version_ 1765296680239890432
score 13.211869

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