Staff View: Knowledge communication in government ICT projects: A cross-case analysis study

Knowledge communication in government ICT projects: A cross-case analysis study

This study proposes a model from the identified elements affecting knowledge communication during the decision-making process. This study also discusses in detail the findings from five case studies conducted in the Malaysian public sector. A comprehensive analysis of various works of literature out...

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Main Authors:	Daud, Rohaizan, Hussein, Surya Sumarni, Ab. Rahim, Nor Zairah, Ibrahim, Roslina, Ya’acob, Suraya, Abu Bakar, Nur Azaliah
Format:	Book Section
Published:	Springer Science and Business Media Deutschland GmbH 2022
Subjects:	T Technology (General)
Online Access:	http://eprints.utm.my/id/eprint/100303/ http://dx.doi.org/10.1007/978-3-031-07920-7_7
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id	my.utm.100303
record_format	eprints
spelling	my.utm.1003032023-04-04T06:46:14Z http://eprints.utm.my/id/eprint/100303/ Knowledge communication in government ICT projects: A cross-case analysis study Daud, Rohaizan Hussein, Surya Sumarni Ab. Rahim, Nor Zairah Ibrahim, Roslina Ya’acob, Suraya Abu Bakar, Nur Azaliah T Technology (General) This study proposes a model from the identified elements affecting knowledge communication during the decision-making process. This study also discusses in detail the findings from five case studies conducted in the Malaysian public sector. A comprehensive analysis of various works of literature outlined crucial elements that influence knowledge communication among IT experts and decision-makers. A conceptual model was developed and applied as a parameter for fifteen interviews at five agencies using the basis review. The cross-case analysis findings emerged a new digital communication element, besides four existing elements. At the end of this study, these elements will be summarised in a model of knowledge communication, particularly for decision-making purposes. Springer Science and Business Media Deutschland GmbH 2022 Book Section PeerReviewed Daud, Rohaizan and Hussein, Surya Sumarni and Ab. Rahim, Nor Zairah and Ibrahim, Roslina and Ya’acob, Suraya and Abu Bakar, Nur Azaliah (2022) Knowledge communication in government ICT projects: A cross-case analysis study. In: Knowledge Management in Organisations 16th International Conference, KMO 2022, Hagen, Germany, July 11–14, 2022, Proceedings. Communications in Computer and Information Science, 1593 (NA). Springer Science and Business Media Deutschland GmbH, Cham, Switzerland, pp. 79-90. ISBN 978-303107919-1 http://dx.doi.org/10.1007/978-3-031-07920-7_7 DOI : 10.1007/978-3-031-07920-7_7
institution	Universiti Teknologi Malaysia
building	UTM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Malaysia
content_source	UTM Institutional Repository
url_provider	http://eprints.utm.my/
topic	T Technology (General)
spellingShingle	T Technology (General) Daud, Rohaizan Hussein, Surya Sumarni Ab. Rahim, Nor Zairah Ibrahim, Roslina Ya’acob, Suraya Abu Bakar, Nur Azaliah Knowledge communication in government ICT projects: A cross-case analysis study
description	This study proposes a model from the identified elements affecting knowledge communication during the decision-making process. This study also discusses in detail the findings from five case studies conducted in the Malaysian public sector. A comprehensive analysis of various works of literature outlined crucial elements that influence knowledge communication among IT experts and decision-makers. A conceptual model was developed and applied as a parameter for fifteen interviews at five agencies using the basis review. The cross-case analysis findings emerged a new digital communication element, besides four existing elements. At the end of this study, these elements will be summarised in a model of knowledge communication, particularly for decision-making purposes.
format	Book Section
author	Daud, Rohaizan Hussein, Surya Sumarni Ab. Rahim, Nor Zairah Ibrahim, Roslina Ya’acob, Suraya Abu Bakar, Nur Azaliah
author_facet	Daud, Rohaizan Hussein, Surya Sumarni Ab. Rahim, Nor Zairah Ibrahim, Roslina Ya’acob, Suraya Abu Bakar, Nur Azaliah
author_sort	Daud, Rohaizan
title	Knowledge communication in government ICT projects: A cross-case analysis study
title_short	Knowledge communication in government ICT projects: A cross-case analysis study
title_full	Knowledge communication in government ICT projects: A cross-case analysis study
title_fullStr	Knowledge communication in government ICT projects: A cross-case analysis study
title_full_unstemmed	Knowledge communication in government ICT projects: A cross-case analysis study
title_sort	knowledge communication in government ict projects: a cross-case analysis study
publisher	Springer Science and Business Media Deutschland GmbH
publishDate	2022
url	http://eprints.utm.my/id/eprint/100303/ http://dx.doi.org/10.1007/978-3-031-07920-7_7
_version_	1762837424283582464
score	13.211869

Knowledge communication in government ICT projects: A cross-case analysis study

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