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Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study

Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality,...

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Main Authors: Abdul Rahman, Ismail, Azis, Noorul Azreen, Mahmood, Salwa, Mohd Rohani, Jafri, Zaidi, Nor Amira Farhana, Mohd Sukri, Suhaimi, Mohd Zain, Mohd Arif Afzan
Format: Conference or Workshop Item
Language:English
Published: 2022
Subjects:
T Technology (General)
Online Access:http://eprints.uthm.edu.my/7232/1/P13881_e773f7017cb652987e67152940d9e552.pdf
http://eprints.uthm.edu.my/7232/
https://doi.org/10.1007/978-981-16-4115-2_47
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spelling my.uthm.eprints.72322022-07-05T01:41:16Z http://eprints.uthm.edu.my/7232/ Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study Abdul Rahman, Ismail Azis, Noorul Azreen Mahmood, Salwa Mohd Rohani, Jafri Zaidi, Nor Amira Farhana Mohd Sukri, Suhaimi Mohd Zain, Mohd Arif Afzan T Technology (General) Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality, and overall busi�ness competitiveness also will be affected. However, few studies had been done regarding on manual handling devices provided in the industries especially in term of user satisfaction on the usability of the devices when performing their job and task. The aim of this study is to develop a survey instrument for the evaluation of worker satisfaction on usability of manual handling device among warehouse worker in manufacturing industry. A set of questionnaires was developed which consist of three sections; demographic profile of respondent, work nature and discomfort survey and worker satisfaction on the usability of the manual handling devices. The content of the questionnaire was derived through extend literature reviews and expert’s opinions. A pilot study was conducted at four manufacturing companies in their warehouse’s operation. The reliability and validity of the instrument were determined through Cronbach’s Alpha, face validity and content validity. Cronbach’s Alpha values for each section of the questionnaire range from 0.937 and 0.961 while the value for Cronbach’s Alpha for all 35 standardized items is 0.921. The finding shows that the survey instrument has face and content validity at acceptable level. In conclusion, finding indicated that this instrument had acceptable and adequate reliability and validity to meet its objectives. The survey instrument now ready to be distributed in larger data sets. 2022 Conference or Workshop Item PeerReviewed text en http://eprints.uthm.edu.my/7232/1/P13881_e773f7017cb652987e67152940d9e552.pdf Abdul Rahman, Ismail and Azis, Noorul Azreen and Mahmood, Salwa and Mohd Rohani, Jafri and Zaidi, Nor Amira Farhana and Mohd Sukri, Suhaimi and Mohd Zain, Mohd Arif Afzan (2022) Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study. In: Human-Centered Technology for a Better Tomorrow, 22 FEBRUARY 2021, KL. https://doi.org/10.1007/978-981-16-4115-2_47
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Abdul Rahman, Ismail
Azis, Noorul Azreen
Mahmood, Salwa
Mohd Rohani, Jafri
Zaidi, Nor Amira Farhana
Mohd Sukri, Suhaimi
Mohd Zain, Mohd Arif Afzan
Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
description Scientific evidence show that manual handling devices are one of the effectives controls that can lower the physical demands of manual material handling (MMH) activities. Incidence and severity of the musculoskeletal injuries might happen to workers while company’s productivity, product quality, and overall busi�ness competitiveness also will be affected. However, few studies had been done regarding on manual handling devices provided in the industries especially in term of user satisfaction on the usability of the devices when performing their job and task. The aim of this study is to develop a survey instrument for the evaluation of worker satisfaction on usability of manual handling device among warehouse worker in manufacturing industry. A set of questionnaires was developed which consist of three sections; demographic profile of respondent, work nature and discomfort survey and worker satisfaction on the usability of the manual handling devices. The content of the questionnaire was derived through extend literature reviews and expert’s opinions. A pilot study was conducted at four manufacturing companies in their warehouse’s operation. The reliability and validity of the instrument were determined through Cronbach’s Alpha, face validity and content validity. Cronbach’s Alpha values for each section of the questionnaire range from 0.937 and 0.961 while the value for Cronbach’s Alpha for all 35 standardized items is 0.921. The finding shows that the survey instrument has face and content validity at acceptable level. In conclusion, finding indicated that this instrument had acceptable and adequate reliability and validity to meet its objectives. The survey instrument now ready to be distributed in larger data sets.
format Conference or Workshop Item
author Abdul Rahman, Ismail
Azis, Noorul Azreen
Mahmood, Salwa
Mohd Rohani, Jafri
Zaidi, Nor Amira Farhana
Mohd Sukri, Suhaimi
Mohd Zain, Mohd Arif Afzan
author_facet Abdul Rahman, Ismail
Azis, Noorul Azreen
Mahmood, Salwa
Mohd Rohani, Jafri
Zaidi, Nor Amira Farhana
Mohd Sukri, Suhaimi
Mohd Zain, Mohd Arif Afzan
author_sort Abdul Rahman, Ismail
title Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_short Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_full Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_fullStr Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_full_unstemmed Development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
title_sort development of a survey instrument for measuring workers satisfaction on usability of manual handling equipments at the warehouse: a pilot study
publishDate 2022
url http://eprints.uthm.edu.my/7232/1/P13881_e773f7017cb652987e67152940d9e552.pdf
http://eprints.uthm.edu.my/7232/
https://doi.org/10.1007/978-981-16-4115-2_47
_version_ 1738581593489932288
score 13.211869

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