Measuring the service quality factors of perspective international students to improve their satisfaction and loyalty towards University Tun Hussein Onn Malaysia (UTHM)
Student satisfaction and quality of education are of compelling interest to students, academic staff, policymakers and higher education researchers internationally. Students’ expectations can influence levels of student satisfaction before their study and their pre-conceived beliefs regarding the...
Saved in:
Main Author: | Mohammed Alerqi, Eman Saleh Ahmed |
---|---|
Format: | Thesis |
Language: | English English English |
Published: |
2020
|
Subjects: | |
Online Access: | http://eprints.uthm.edu.my/6490/1/24p%20EMAN%20SALEH%20AHMED%20MOHAMMED%20ALERQI.pdf http://eprints.uthm.edu.my/6490/2/EMAN%20SALEH%20AHMED%20MOHAMMED%20ALERQI%20COPYRIGHT%20DECLARATION.pdf http://eprints.uthm.edu.my/6490/3/EMAN%20SALEH%20AHMED%20MOHAMMED%20ALERQI%20WATERMARK.pdf http://eprints.uthm.edu.my/6490/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Islamic bank customer satisfaction, trust, loyalty and word of mouth: the CREATOR model
by: Sadia Mehfooz Khan, et al.
Published: (2022) -
The relationship between service quality, satisfaction and customer loyalty in the context of private high schools in Kota Kinabalu, Sabah
by: Anthea Jacelyn Melanie Matanjun
Published: (2012) -
Understanding The Mediating Effect Of Customer Satisfaction On The Relationship Of Salesperson Behavior Performance And Customer Loyalty [HF5415.335. M476 2008 f rb].
by: Wan Omar, Maznah
Published: (2008) -
Influence Of Personal Values of Luxury Cosmetic Brand Identification on Consumer Brand Loyalty
by: Siti Nor Bayaah Ahmad, et al.
Published: (2021) -
The influences of service marketing mix on customer loyalty towards Umrah travel agents: Evidence from Malaysia
by: Bestoon Abdulmaged Othman, et al.
Published: (2019)