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What matters to Malaysian students retention: university image or external environment?

In Malaysia, the growth of higher education institutions provides not only more opportunities but increasing competition within the industry. Despite its enormous potential, investigating student retention and its antecedents will provide vital input for the industry to sustain and strategize the mo...

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Main Authors: Harun, Amran, Sulaiman, Melissa, Saupi, Norzaini, Md Yusoff, Rosman, Mohd Ali, Adi Syahid, Rashid, Umi Kartini
Format: Article
Language:English
Published: 2021
Subjects:
TD Environmental technology. Sanitary engineering
LG173 Malaysia
Online Access:http://eprints.uthm.edu.my/6259/1/J13149_a5c42cf373925acc69916f31d8e3a52c.pdf
http://eprints.uthm.edu.my/6259/
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spelling my.uthm.eprints.62592022-01-27T07:22:11Z http://eprints.uthm.edu.my/6259/ What matters to Malaysian students retention: university image or external environment? Harun, Amran Sulaiman, Melissa Saupi, Norzaini Md Yusoff, Rosman Mohd Ali, Adi Syahid Rashid, Umi Kartini TD Environmental technology. Sanitary engineering LG173 Malaysia In Malaysia, the growth of higher education institutions provides not only more opportunities but increasing competition within the industry. Despite its enormous potential, investigating student retention and its antecedents will provide vital input for the industry to sustain and strategize the most appropriate marketing actions. Therefore, this study aims to investigate how university image (program, facilities, reputation, and cost) and external environment (influences of peers and family and students’ achievement) have a relationship with students’ retention. A total of 300 university students participated in this study, which they were required to complete the online questionnaire. This study employed a correlational study using a cross-sectional design and close-ended questions. Remarkably, the finding of the current study confirmed only one dimension of the university image, namely reputation, had a positive relationship with students’ retention. In contrast, university image attributes such as program, facilities, cost; and external environment, which is peer/family influence and achievement, have no relationship with students’ retention. Future recommendations are also discussed in dealing with the students' retention issues concerning students’ characteristics such as socioeconomic status and the mediating variable effects. 2021 Article PeerReviewed text en http://eprints.uthm.edu.my/6259/1/J13149_a5c42cf373925acc69916f31d8e3a52c.pdf Harun, Amran and Sulaiman, Melissa and Saupi, Norzaini and Md Yusoff, Rosman and Mohd Ali, Adi Syahid and Rashid, Umi Kartini (2021) What matters to Malaysian students retention: university image or external environment? Turkish Journal of Computer and Mathematics Education, 12 (2). pp. 743-754.
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
language English
topic TD Environmental technology. Sanitary engineering
LG173 Malaysia
spellingShingle TD Environmental technology. Sanitary engineering
LG173 Malaysia
Harun, Amran
Sulaiman, Melissa
Saupi, Norzaini
Md Yusoff, Rosman
Mohd Ali, Adi Syahid
Rashid, Umi Kartini
What matters to Malaysian students retention: university image or external environment?
description In Malaysia, the growth of higher education institutions provides not only more opportunities but increasing competition within the industry. Despite its enormous potential, investigating student retention and its antecedents will provide vital input for the industry to sustain and strategize the most appropriate marketing actions. Therefore, this study aims to investigate how university image (program, facilities, reputation, and cost) and external environment (influences of peers and family and students’ achievement) have a relationship with students’ retention. A total of 300 university students participated in this study, which they were required to complete the online questionnaire. This study employed a correlational study using a cross-sectional design and close-ended questions. Remarkably, the finding of the current study confirmed only one dimension of the university image, namely reputation, had a positive relationship with students’ retention. In contrast, university image attributes such as program, facilities, cost; and external environment, which is peer/family influence and achievement, have no relationship with students’ retention. Future recommendations are also discussed in dealing with the students' retention issues concerning students’ characteristics such as socioeconomic status and the mediating variable effects.
format Article
author Harun, Amran
Sulaiman, Melissa
Saupi, Norzaini
Md Yusoff, Rosman
Mohd Ali, Adi Syahid
Rashid, Umi Kartini
author_facet Harun, Amran
Sulaiman, Melissa
Saupi, Norzaini
Md Yusoff, Rosman
Mohd Ali, Adi Syahid
Rashid, Umi Kartini
author_sort Harun, Amran
title What matters to Malaysian students retention: university image or external environment?
title_short What matters to Malaysian students retention: university image or external environment?
title_full What matters to Malaysian students retention: university image or external environment?
title_fullStr What matters to Malaysian students retention: university image or external environment?
title_full_unstemmed What matters to Malaysian students retention: university image or external environment?
title_sort what matters to malaysian students retention: university image or external environment?
publishDate 2021
url http://eprints.uthm.edu.my/6259/1/J13149_a5c42cf373925acc69916f31d8e3a52c.pdf
http://eprints.uthm.edu.my/6259/
_version_ 1738581469836607488
score 13.223943

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