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Role of emotional intelligence in enhancing contextual performance

In the light of globalisation and the fast pace business environment, business organisations need to have a powerful source of competitive advantage. The purpose of this study is to examine the role of Emotional Intelligence in enhancing the contextual behaviours among the executives in an organisat...

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Main Authors: Chin, Susan Tee Suan, Md Yusoff, Rosman
Format: Article
Language:English
Published: GRDS Publishing 2017
Subjects:
HM Sociology
Online Access:http://eprints.uthm.edu.my/4932/1/AJ%202018%20%28139%29.pdf
http://eprints.uthm.edu.my/4932/
https://doi.org/10.20319/pijss.2017.32.
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spelling my.uthm.eprints.49322021-12-23T08:57:48Z http://eprints.uthm.edu.my/4932/ Role of emotional intelligence in enhancing contextual performance Chin, Susan Tee Suan Md Yusoff, Rosman HM Sociology In the light of globalisation and the fast pace business environment, business organisations need to have a powerful source of competitive advantage. The purpose of this study is to examine the role of Emotional Intelligence in enhancing the contextual behaviours among the executives in an organisation. The study used a case study approach to examine the research questions. A total of 110 executives took part in this study. The GENOS Emotional Intelligence questionnaire has been used to record the responses. Based on the regression analysis, it was found that 2 dimensions of Emotional Intelligence had significant relationships with the dimensions of Organisational Citizenship Behaviour. Emotional Intelligence helps to “build” a robust workforce which is able to withstand the forces of the environment. Future studies could include mediating or moderating analysis of Organisational Citizenship Behaivour. GRDS Publishing 2017 Article PeerReviewed text en http://eprints.uthm.edu.my/4932/1/AJ%202018%20%28139%29.pdf Chin, Susan Tee Suan and Md Yusoff, Rosman (2017) Role of emotional intelligence in enhancing contextual performance. PEOPLE: International Journal of Social Sciences, 3 (2). pp. 2532-2543. ISSN 2454-5899 https://doi.org/10.20319/pijss.2017.32.
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
language English
topic HM Sociology
spellingShingle HM Sociology
Chin, Susan Tee Suan
Md Yusoff, Rosman
Role of emotional intelligence in enhancing contextual performance
description In the light of globalisation and the fast pace business environment, business organisations need to have a powerful source of competitive advantage. The purpose of this study is to examine the role of Emotional Intelligence in enhancing the contextual behaviours among the executives in an organisation. The study used a case study approach to examine the research questions. A total of 110 executives took part in this study. The GENOS Emotional Intelligence questionnaire has been used to record the responses. Based on the regression analysis, it was found that 2 dimensions of Emotional Intelligence had significant relationships with the dimensions of Organisational Citizenship Behaviour. Emotional Intelligence helps to “build” a robust workforce which is able to withstand the forces of the environment. Future studies could include mediating or moderating analysis of Organisational Citizenship Behaivour.
format Article
author Chin, Susan Tee Suan
Md Yusoff, Rosman
author_facet Chin, Susan Tee Suan
Md Yusoff, Rosman
author_sort Chin, Susan Tee Suan
title Role of emotional intelligence in enhancing contextual performance
title_short Role of emotional intelligence in enhancing contextual performance
title_full Role of emotional intelligence in enhancing contextual performance
title_fullStr Role of emotional intelligence in enhancing contextual performance
title_full_unstemmed Role of emotional intelligence in enhancing contextual performance
title_sort role of emotional intelligence in enhancing contextual performance
publisher GRDS Publishing
publishDate 2017
url http://eprints.uthm.edu.my/4932/1/AJ%202018%20%28139%29.pdf
http://eprints.uthm.edu.my/4932/
https://doi.org/10.20319/pijss.2017.32.
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score 13.211869

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