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A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia

Facilities Management services are very significant for effective and efficient service delivery. Facilities Management services is not just to optimize running costs of buildings, but to raise efficiency of the management of space and related assets for people and processes, in order that the missi...

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Main Authors: Bello, Muhammad Umar, Martin, David, Kasim, Rozilah, Ahmad Aliyu, Aliyu
Format: Article
Published: American Scientific Publishers 2017
Subjects:
TD783-812.5 Municipal refuse. Solid wastes
Online Access:http://eprints.uthm.edu.my/4247/
https://dx.doi.org/10.1166/asl.2017.10018
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spelling my.uthm.eprints.42472021-12-01T07:38:39Z http://eprints.uthm.edu.my/4247/ A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia Bello, Muhammad Umar Martin, David Kasim, Rozilah Ahmad Aliyu, Aliyu TD783-812.5 Municipal refuse. Solid wastes Facilities Management services are very significant for effective and efficient service delivery. Facilities Management services is not just to optimize running costs of buildings, but to raise efficiency of the management of space and related assets for people and processes, in order that the mission and goals of the organization may be achieved at the best combination of efficiency and cost. This study reviewed the FM Services for the enhancing and provisioning of optimal quality municipal services of local government in Malaysia. This study shows that FM services are paramount for effective service delivery most especially in local government. But FM services are not much recognized in Malaysia which makes many local government service deliveries inefficient. Indeed, in recent years, the series of services covered within the context of facilities management has been visible as more complex, facilities management has turned into the main operational and technical functions of an organisations. Materials and methods were carried out using secondary data and analyses critically to come up with reliable results. A way forward is that local government authorities should embark on using the FM services by employing staffs that are FM professionals in terms of in-house service delivery and outsourcing for the services that are detriment for the development of local communities. FM and community awareness programs in developmental project and in terms of decision making for any services to be rendered to the populace, local authorities should make sufficient fiscal effort to obtain all the resources that are potentially available to them and accountability should be employ for judicious utilization of financial resources. The research concludes by recommending that Malaysian local authorities should be concerned with their main constitutional responsibilities of provisioning of effective and efficient services based on the needs and wants of the local community through FM services. American Scientific Publishers 2017 Article PeerReviewed Bello, Muhammad Umar and Martin, David and Kasim, Rozilah and Ahmad Aliyu, Aliyu (2017) A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia. Advanced Science Letters, 23 (9). pp. 9039-9041. ISSN 1936-6612 https://dx.doi.org/10.1166/asl.2017.10018
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
topic TD783-812.5 Municipal refuse. Solid wastes
spellingShingle TD783-812.5 Municipal refuse. Solid wastes
Bello, Muhammad Umar
Martin, David
Kasim, Rozilah
Ahmad Aliyu, Aliyu
A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
description Facilities Management services are very significant for effective and efficient service delivery. Facilities Management services is not just to optimize running costs of buildings, but to raise efficiency of the management of space and related assets for people and processes, in order that the mission and goals of the organization may be achieved at the best combination of efficiency and cost. This study reviewed the FM Services for the enhancing and provisioning of optimal quality municipal services of local government in Malaysia. This study shows that FM services are paramount for effective service delivery most especially in local government. But FM services are not much recognized in Malaysia which makes many local government service deliveries inefficient. Indeed, in recent years, the series of services covered within the context of facilities management has been visible as more complex, facilities management has turned into the main operational and technical functions of an organisations. Materials and methods were carried out using secondary data and analyses critically to come up with reliable results. A way forward is that local government authorities should embark on using the FM services by employing staffs that are FM professionals in terms of in-house service delivery and outsourcing for the services that are detriment for the development of local communities. FM and community awareness programs in developmental project and in terms of decision making for any services to be rendered to the populace, local authorities should make sufficient fiscal effort to obtain all the resources that are potentially available to them and accountability should be employ for judicious utilization of financial resources. The research concludes by recommending that Malaysian local authorities should be concerned with their main constitutional responsibilities of provisioning of effective and efficient services based on the needs and wants of the local community through FM services.
format Article
author Bello, Muhammad Umar
Martin, David
Kasim, Rozilah
Ahmad Aliyu, Aliyu
author_facet Bello, Muhammad Umar
Martin, David
Kasim, Rozilah
Ahmad Aliyu, Aliyu
author_sort Bello, Muhammad Umar
title A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
title_short A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
title_full A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
title_fullStr A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
title_full_unstemmed A review of FM services for enhancing and provisioning of optimal quality municipal services for local government in Malaysia
title_sort review of fm services for enhancing and provisioning of optimal quality municipal services for local government in malaysia
publisher American Scientific Publishers
publishDate 2017
url http://eprints.uthm.edu.my/4247/
https://dx.doi.org/10.1166/asl.2017.10018
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score 13.211869

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