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An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education

Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While sever...

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Main Author: Musa, Muhammad Yahaya
Format: Thesis
Language:English
English
English
Published: 2022
Subjects:
T Technology (General)
Online Access:http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf
http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf
http://eprints.uthm.edu.my/11020/
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spelling my.uthm.eprints.110202024-05-29T02:24:42Z http://eprints.uthm.edu.my/11020/ An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education Musa, Muhammad Yahaya T Technology (General) Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While several researches have taken place, there are significant gaps in secretarial practice in terms of empirical knowledge on secretary competency implementation. This study provides a critical review of the secretarial competencies expected of office technology and management education graduates (OTME), who work as confidential secretaries after graduation from college. The research adopted basic interpretive qualitative design. The objective of the study is “to examine secretaries' industry-required competencies from the perspective of human resource managers and office technology and management lecturers. The study has two (2) research questions and semi-structured interview was used to collect data. OTME minimum standards and OTME lecture time-table were also reviewed for data collection, document review form was used for the document analysis. Semi-structured interview data analysis was done through establishing codes and themes thematically using Nvivo 10 software to facilitate the process. Open coding was employed where themes were established and used to ease data analysis. Findings revealed that practical contact hours should be given more time in OTM curriculum. It was also revealed from findings that shorthand and keyboarding using manual typewriters for instructions should be removed from the OTM curriculum. The results of this study are anticipated to improve the OTME course's instructional design in Nigerian colleges of education by substituting up-to-date courses that comply with current office procedures for those that are out-of-date. It is suggested that the OTME curriculum should be reviewed to eliminate obsolete courses that are no longer relevant to modern secretarial practice. It is recommended that further research be conducted in order to confirm the generalisability of findings 2022 Thesis NonPeerReviewed text en http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf text en http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf text en http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf Musa, Muhammad Yahaya (2022) An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education. Doctoral thesis, Universiti Tun Hussein Onn Malaysia.
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
language English
English
English
topic T Technology (General)
spellingShingle T Technology (General)
Musa, Muhammad Yahaya
An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
description Competency standards are crucial in the practice of modern-day organisations because it contributes significantly to human resource development, giving organisations a competitive advantage over their competitors. Because of its significance, competency has been a popular research topic. While several researches have taken place, there are significant gaps in secretarial practice in terms of empirical knowledge on secretary competency implementation. This study provides a critical review of the secretarial competencies expected of office technology and management education graduates (OTME), who work as confidential secretaries after graduation from college. The research adopted basic interpretive qualitative design. The objective of the study is “to examine secretaries' industry-required competencies from the perspective of human resource managers and office technology and management lecturers. The study has two (2) research questions and semi-structured interview was used to collect data. OTME minimum standards and OTME lecture time-table were also reviewed for data collection, document review form was used for the document analysis. Semi-structured interview data analysis was done through establishing codes and themes thematically using Nvivo 10 software to facilitate the process. Open coding was employed where themes were established and used to ease data analysis. Findings revealed that practical contact hours should be given more time in OTM curriculum. It was also revealed from findings that shorthand and keyboarding using manual typewriters for instructions should be removed from the OTM curriculum. The results of this study are anticipated to improve the OTME course's instructional design in Nigerian colleges of education by substituting up-to-date courses that comply with current office procedures for those that are out-of-date. It is suggested that the OTME curriculum should be reviewed to eliminate obsolete courses that are no longer relevant to modern secretarial practice. It is recommended that further research be conducted in order to confirm the generalisability of findings
format Thesis
author Musa, Muhammad Yahaya
author_facet Musa, Muhammad Yahaya
author_sort Musa, Muhammad Yahaya
title An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_short An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_full An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_fullStr An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_full_unstemmed An examination of competency required for secretaries in the North-Western Nigerian Colleges of Education
title_sort examination of competency required for secretaries in the north-western nigerian colleges of education
publishDate 2022
url http://eprints.uthm.edu.my/11020/1/24p%20MUHAMMAD%20YAHAYA%20MUSA.pdf
http://eprints.uthm.edu.my/11020/2/MUHAMMAD%20YAHAYA%20MUSA%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/11020/3/MUHAMMAD%20YAHAYA%20MUSA%20WATERMARK.pdf
http://eprints.uthm.edu.my/11020/
_version_ 1800721940996947968
score 13.211869

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