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The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector

Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production...

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Main Author: Zamri, Shafeeka Fadlikh
Format: Thesis
Language:English
English
English
Published: 2021
Subjects:
TS155-194 Production management. Operations management
Online Access:http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf
http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf
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spelling my.uthm.eprints.10892021-08-22T08:38:51Z http://eprints.uthm.edu.my/1089/ The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector Zamri, Shafeeka Fadlikh TS155-194 Production management. Operations management Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production index (IPI), labour productivity and competitiveness ranking. Even though copious empirical studies were conducted on the success factor of LSS yet only few had anchored on the manufacturing sector especially in developing countries. Henceforward, the utmost purpose of this research was to propose a conceptual framework of LSS with the presence of tools and techniques (TATs) as mediator and IR 4.0 was tested as the moderator towards achieving first class performance by adapting Balanced Scorecard (BSC) indicators. Institutional, system and contingency theories were applied in this research. Five main hypotheses were proposed to develop conceptual framework based on structural equation modelling (SEM). Data were acquired from 205 manufacturing companies with 68.3% response rate. The structural model findings revealed that LSS had significant impact on BSC indicators with p-value<0.001. The indirect effect of TATs was found to be partially mediated on the relationship between LSS and BSC indicators with variance accounted for (VAF) value of 53.6%. Based on the moderating test, IR 4.0 was found to have insignificant results with p-value<0.05. Moreover, findings achieved in this research provided cognizance on how to intensify LSS through the integration of new body of knowledge such as TATs for better performance within Malaysian manufacturing sector. Ultimately, this research served the Malaysian manufacturing companies on a finer gists n improvising quality and overview regarding the implementation of LSS. 2021-01 Thesis NonPeerReviewed text en http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf text en http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf text en http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf Zamri, Shafeeka Fadlikh (2021) The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector. Masters thesis, Universiti Tun Hussein Onn Malaysia.
institution Universiti Tun Hussein Onn Malaysia
building UTHM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tun Hussein Onn Malaysia
content_source UTHM Institutional Repository
url_provider http://eprints.uthm.edu.my/
language English
English
English
topic TS155-194 Production management. Operations management
spellingShingle TS155-194 Production management. Operations management
Zamri, Shafeeka Fadlikh
The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
description Lean Six Sigma (LSS) presently was perceived as vital engines that drive performance excellence within manufacturing sector in the era of industrial revolution 4.0 (IR 4.0). Nonetheless, performance of Malaysia manufacturing sector was found to be descending particularly on its industrial production index (IPI), labour productivity and competitiveness ranking. Even though copious empirical studies were conducted on the success factor of LSS yet only few had anchored on the manufacturing sector especially in developing countries. Henceforward, the utmost purpose of this research was to propose a conceptual framework of LSS with the presence of tools and techniques (TATs) as mediator and IR 4.0 was tested as the moderator towards achieving first class performance by adapting Balanced Scorecard (BSC) indicators. Institutional, system and contingency theories were applied in this research. Five main hypotheses were proposed to develop conceptual framework based on structural equation modelling (SEM). Data were acquired from 205 manufacturing companies with 68.3% response rate. The structural model findings revealed that LSS had significant impact on BSC indicators with p-value<0.001. The indirect effect of TATs was found to be partially mediated on the relationship between LSS and BSC indicators with variance accounted for (VAF) value of 53.6%. Based on the moderating test, IR 4.0 was found to have insignificant results with p-value<0.05. Moreover, findings achieved in this research provided cognizance on how to intensify LSS through the integration of new body of knowledge such as TATs for better performance within Malaysian manufacturing sector. Ultimately, this research served the Malaysian manufacturing companies on a finer gists n improvising quality and overview regarding the implementation of LSS.
format Thesis
author Zamri, Shafeeka Fadlikh
author_facet Zamri, Shafeeka Fadlikh
author_sort Zamri, Shafeeka Fadlikh
title The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_short The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_full The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_fullStr The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_full_unstemmed The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
title_sort impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in malaysia manufacturing sector
publishDate 2021
url http://eprints.uthm.edu.my/1089/1/24p%20SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI.pdf
http://eprints.uthm.edu.my/1089/2/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20COPYRIGHT%20DECLARATION.pdf
http://eprints.uthm.edu.my/1089/3/SHAFEEKA%20FADLIKH%20BINTI%20ZAMRI%20WATERMARK.pdf
http://eprints.uthm.edu.my/1089/
_version_ 1738580818279792640
score 13.211869

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