Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective

The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of...

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Main Author: Mohd Yaacob, Noorayisahbe
Format: Thesis
Language:English
English
Published: 2020
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Online Access:http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
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https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=119784
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spelling my.utem.eprints.253912021-11-17T08:39:40Z http://eprints.utem.edu.my/id/eprint/25391/ Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective Mohd Yaacob, Noorayisahbe R Medicine (General) The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of e-PHRs in Peninsular Malaysia is still under study. The lack of user acceptance is a critical impediment to the success of an information system (IS) model. Thus, understanding an individual’s acceptance or rejection of information technology (IT) is considered as one of the most challenging issues. Most of the primary care sector, both public and private hospitals including clinics in Malaysia are still ambiguous with e-PHR. Therefore, the need to conduct a research on the factors that influence and how e-PHR can be accepted especially for Malaysian patients, physicians and organizations are very essential. The aim of this study is to investigate the factors that are important in order to propose an e-PHR acceptance model from patients, physicians and organizations perspectives within the context of Malaysian public and private hospitals including clinics. Accordingly, this study integrated the Unified Theory of Acceptance and Use of Technology (UTAUT2), Diffusion of Innovations (DOI), Technology Organization Environment (TOE) and Cultural (Hofstede) to propose the factors influencing acceptance of the e-PHR in Peninsular Malaysia. This research utilized the mix method approach which are triangulation technique and interviews including a survey through a web-based questionnaire that involved seventy-one dimensions for patients, eighty-four dimensions for physicians and about ninety-four dimensions for the organization. Twenty-four hypotheses have been determined to test the proposed model. The analysis has been done through SPSS and SmartPLS software to evaluate internal consistency, indicator reliability, convergent and discriminant validity of the survey instrument. The results from the initial hypotheses testing indicated that personal innovativeness, knowledge, privacy and security, and trust are the most significant factors for the acceptance of e-PHR based on Peninsular Malaysia patients, physicians and organizations with Average Variance Extracted (AVE) > 0.05. The results from moderation hypothesis testing shown that there is no significant effect with AVE <0.05 on the relationships in the model. The proposed model has been validated by ten selected experts from different organizations. This study concluded that there is an existence of significant factors on e-PHR acceptance among patients, physicians and organizations. The research findings conclude that the significant factors have the same effect on e-PHR acceptance within Peninsular Malaysia patients, physicians and organizations. This research has contributed to the body of knowledge in the field of health informatics which focusing on e-PHR acceptance in Peninsular Malaysia. 2020 Thesis NonPeerReviewed text en http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf text en http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf Mohd Yaacob, Noorayisahbe (2020) Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective. Doctoral thesis, Universiti Teknikal Malaysia Melaka. https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=119784
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
English
topic R Medicine (General)
spellingShingle R Medicine (General)
Mohd Yaacob, Noorayisahbe
Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
description The healthcare sector is growing rapidly in developing electronic personalize health records (e-PHR) as an internet-based eHealth implementation in many countries. The ePHR has recognized as one of the important roles in managing personalize health and health informatics. However, the acceptance of e-PHRs in Peninsular Malaysia is still under study. The lack of user acceptance is a critical impediment to the success of an information system (IS) model. Thus, understanding an individual’s acceptance or rejection of information technology (IT) is considered as one of the most challenging issues. Most of the primary care sector, both public and private hospitals including clinics in Malaysia are still ambiguous with e-PHR. Therefore, the need to conduct a research on the factors that influence and how e-PHR can be accepted especially for Malaysian patients, physicians and organizations are very essential. The aim of this study is to investigate the factors that are important in order to propose an e-PHR acceptance model from patients, physicians and organizations perspectives within the context of Malaysian public and private hospitals including clinics. Accordingly, this study integrated the Unified Theory of Acceptance and Use of Technology (UTAUT2), Diffusion of Innovations (DOI), Technology Organization Environment (TOE) and Cultural (Hofstede) to propose the factors influencing acceptance of the e-PHR in Peninsular Malaysia. This research utilized the mix method approach which are triangulation technique and interviews including a survey through a web-based questionnaire that involved seventy-one dimensions for patients, eighty-four dimensions for physicians and about ninety-four dimensions for the organization. Twenty-four hypotheses have been determined to test the proposed model. The analysis has been done through SPSS and SmartPLS software to evaluate internal consistency, indicator reliability, convergent and discriminant validity of the survey instrument. The results from the initial hypotheses testing indicated that personal innovativeness, knowledge, privacy and security, and trust are the most significant factors for the acceptance of e-PHR based on Peninsular Malaysia patients, physicians and organizations with Average Variance Extracted (AVE) > 0.05. The results from moderation hypothesis testing shown that there is no significant effect with AVE <0.05 on the relationships in the model. The proposed model has been validated by ten selected experts from different organizations. This study concluded that there is an existence of significant factors on e-PHR acceptance among patients, physicians and organizations. The research findings conclude that the significant factors have the same effect on e-PHR acceptance within Peninsular Malaysia patients, physicians and organizations. This research has contributed to the body of knowledge in the field of health informatics which focusing on e-PHR acceptance in Peninsular Malaysia.
format Thesis
author Mohd Yaacob, Noorayisahbe
author_facet Mohd Yaacob, Noorayisahbe
author_sort Mohd Yaacob, Noorayisahbe
title Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_short Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_full Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_fullStr Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_full_unstemmed Acceptance Model For Electronic Personalized Health Records In Peninsular Malaysia Based On Users Perspective
title_sort acceptance model for electronic personalized health records in peninsular malaysia based on users perspective
publishDate 2020
url http://eprints.utem.edu.my/id/eprint/25391/1/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
http://eprints.utem.edu.my/id/eprint/25391/2/Acceptance%20Model%20For%20Electronic%20Personalized%20Health%20Records%20In%20Peninsular%20Malaysia%20Based%20On%20Users%20Perspective.pdf
http://eprints.utem.edu.my/id/eprint/25391/
https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=119784
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score 13.211869