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Trust Model In Online Information Of Smart Government: A Conceptual Framework

Online information has gained significant importance in management and holds great value creation potential for public services. A pressing issue in this regard is how public organization can adapt their traditional structures and processes to the innovative field of online...

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Main Authors: Mohammad Thaiban, Hasan Hamdan, Kamalrudin, Massila, Al-Shami, Samer Ali Hussein, Hakimi, Halimaton Saadiah, Sidek, Safiah, Akmal, Suriati
Format: Article
Language:English
Published: The Mattingley Publishing Co., Inc 2020
Online Access:http://eprints.utem.edu.my/id/eprint/25144/2/2849-ARTICLE%20TEXT-5179-1-10-20200224.PDF
http://eprints.utem.edu.my/id/eprint/25144/
https://testmagzine.biz/index.php/testmagzine/article/view/2849/2497
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spelling my.utem.eprints.251442021-07-08T12:37:44Z http://eprints.utem.edu.my/id/eprint/25144/ Trust Model In Online Information Of Smart Government: A Conceptual Framework Mohammad Thaiban, Hasan Hamdan Kamalrudin, Massila Al-Shami, Samer Ali Hussein Hakimi, Halimaton Saadiah Sidek, Safiah Akmal, Suriati Online information has gained significant importance in management and holds great value creation potential for public services. A pressing issue in this regard is how public organization can adapt their traditional structures and processes to the innovative field of online information to create public trust. This study aims to provide a new trust model of online information in smart government system to improve the public trust.The proposed conceptual model for evaluating publics’ acceptance to use online information constructs from Technology Acceptance Model. The proposed model will improve the service delivery of UAE government departments by enhancing the trust of public towards the online information usage. The Mattingley Publishing Co., Inc 2020-02 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/25144/2/2849-ARTICLE%20TEXT-5179-1-10-20200224.PDF Mohammad Thaiban, Hasan Hamdan and Kamalrudin, Massila and Al-Shami, Samer Ali Hussein and Hakimi, Halimaton Saadiah and Sidek, Safiah and Akmal, Suriati (2020) Trust Model In Online Information Of Smart Government: A Conceptual Framework. TEST Engineering And Management, 82. pp. 12483-12494. ISSN 0193-4120 https://testmagzine.biz/index.php/testmagzine/article/view/2849/2497
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
description Online information has gained significant importance in management and holds great value creation potential for public services. A pressing issue in this regard is how public organization can adapt their traditional structures and processes to the innovative field of online information to create public trust. This study aims to provide a new trust model of online information in smart government system to improve the public trust.The proposed conceptual model for evaluating publics’ acceptance to use online information constructs from Technology Acceptance Model. The proposed model will improve the service delivery of UAE government departments by enhancing the trust of public towards the online information usage.
format Article
author Mohammad Thaiban, Hasan Hamdan
Kamalrudin, Massila
Al-Shami, Samer Ali Hussein
Hakimi, Halimaton Saadiah
Sidek, Safiah
Akmal, Suriati
spellingShingle Mohammad Thaiban, Hasan Hamdan
Kamalrudin, Massila
Al-Shami, Samer Ali Hussein
Hakimi, Halimaton Saadiah
Sidek, Safiah
Akmal, Suriati
Trust Model In Online Information Of Smart Government: A Conceptual Framework
author_facet Mohammad Thaiban, Hasan Hamdan
Kamalrudin, Massila
Al-Shami, Samer Ali Hussein
Hakimi, Halimaton Saadiah
Sidek, Safiah
Akmal, Suriati
author_sort Mohammad Thaiban, Hasan Hamdan
title Trust Model In Online Information Of Smart Government: A Conceptual Framework
title_short Trust Model In Online Information Of Smart Government: A Conceptual Framework
title_full Trust Model In Online Information Of Smart Government: A Conceptual Framework
title_fullStr Trust Model In Online Information Of Smart Government: A Conceptual Framework
title_full_unstemmed Trust Model In Online Information Of Smart Government: A Conceptual Framework
title_sort trust model in online information of smart government: a conceptual framework
publisher The Mattingley Publishing Co., Inc
publishDate 2020
url http://eprints.utem.edu.my/id/eprint/25144/2/2849-ARTICLE%20TEXT-5179-1-10-20200224.PDF
http://eprints.utem.edu.my/id/eprint/25144/
https://testmagzine.biz/index.php/testmagzine/article/view/2849/2497
_version_ 1705060086893772800
score 13.211869

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