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Improving Electronic Document Control Approval Process Through E-Certification

This paper analysed factors that influenced the document rejection rate in a semiconductor manufacturing facility. One of the factors that affected document rejection rate was a wrongly written process parameter which caused failure in data extraction. This resulted in many processes on the manufac...

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Main Authors: Mohamad, Effendi, Rahmat, Rashitah, Mohamad, Nor Akramin, Jaafar, Roshidah, Yuniawan, Dani, Ito, Teruaki
Format: Article
Language:English
Published: Penerbit UTeM 2019
Online Access:http://eprints.utem.edu.my/id/eprint/24472/2/IMPROVING%20ELECTRONIC%20DOCUMENT%20CONTROL%20APPROVAL%20PROCESS%20THROUGH%20E-CERTIFICATION.PDF
http://eprints.utem.edu.my/id/eprint/24472/
https://jamt.utem.edu.my/jamt/article/view/5250/3673
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spelling my.utem.eprints.244722020-12-08T16:23:17Z http://eprints.utem.edu.my/id/eprint/24472/ Improving Electronic Document Control Approval Process Through E-Certification Mohamad, Effendi Rahmat, Rashitah Mohamad, Nor Akramin Jaafar, Roshidah Yuniawan, Dani Ito, Teruaki This paper analysed factors that influenced the document rejection rate in a semiconductor manufacturing facility. One of the factors that affected document rejection rate was a wrongly written process parameter which caused failure in data extraction. This resulted in many processes on the manufacturing floor to be placed on hold, hence, delaying product delivery to customers. Through current approval workflow, specification writers are required to be trained and certified prior to submitting any revised or new documents for approval. It is important to have the revised specifications approved on first time submission to ensure prompt document update. Hence, the main idea of this work was to improve the approval workflow through reducing number of documents rejection rate during the approval process. This approval workflow was conducted through electronic certification using an electronic document management system (e-DMS). A 3-level electronic certification process for specification writers was introduced to ensure that only certified writers could revise or edit any specifications. The new certification process was successfully implemented and the data were closely monitored for the period of 6 months. The outcome showed 4% improvement on document rejection rate during the approval process. The number of documents submitted for approval within the same period was also increased by 28%. Penerbit UTeM 2019-04 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/24472/2/IMPROVING%20ELECTRONIC%20DOCUMENT%20CONTROL%20APPROVAL%20PROCESS%20THROUGH%20E-CERTIFICATION.PDF Mohamad, Effendi and Rahmat, Rashitah and Mohamad, Nor Akramin and Jaafar, Roshidah and Yuniawan, Dani and Ito, Teruaki (2019) Improving Electronic Document Control Approval Process Through E-Certification. Journal of Advanced Manufacturing Technology (JAMT), 13 (1). pp. 33-44. ISSN 1985-3157 https://jamt.utem.edu.my/jamt/article/view/5250/3673
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
description This paper analysed factors that influenced the document rejection rate in a semiconductor manufacturing facility. One of the factors that affected document rejection rate was a wrongly written process parameter which caused failure in data extraction. This resulted in many processes on the manufacturing floor to be placed on hold, hence, delaying product delivery to customers. Through current approval workflow, specification writers are required to be trained and certified prior to submitting any revised or new documents for approval. It is important to have the revised specifications approved on first time submission to ensure prompt document update. Hence, the main idea of this work was to improve the approval workflow through reducing number of documents rejection rate during the approval process. This approval workflow was conducted through electronic certification using an electronic document management system (e-DMS). A 3-level electronic certification process for specification writers was introduced to ensure that only certified writers could revise or edit any specifications. The new certification process was successfully implemented and the data were closely monitored for the period of 6 months. The outcome showed 4% improvement on document rejection rate during the approval process. The number of documents submitted for approval within the same period was also increased by 28%.
format Article
author Mohamad, Effendi
Rahmat, Rashitah
Mohamad, Nor Akramin
Jaafar, Roshidah
Yuniawan, Dani
Ito, Teruaki
spellingShingle Mohamad, Effendi
Rahmat, Rashitah
Mohamad, Nor Akramin
Jaafar, Roshidah
Yuniawan, Dani
Ito, Teruaki
Improving Electronic Document Control Approval Process Through E-Certification
author_facet Mohamad, Effendi
Rahmat, Rashitah
Mohamad, Nor Akramin
Jaafar, Roshidah
Yuniawan, Dani
Ito, Teruaki
author_sort Mohamad, Effendi
title Improving Electronic Document Control Approval Process Through E-Certification
title_short Improving Electronic Document Control Approval Process Through E-Certification
title_full Improving Electronic Document Control Approval Process Through E-Certification
title_fullStr Improving Electronic Document Control Approval Process Through E-Certification
title_full_unstemmed Improving Electronic Document Control Approval Process Through E-Certification
title_sort improving electronic document control approval process through e-certification
publisher Penerbit UTeM
publishDate 2019
url http://eprints.utem.edu.my/id/eprint/24472/2/IMPROVING%20ELECTRONIC%20DOCUMENT%20CONTROL%20APPROVAL%20PROCESS%20THROUGH%20E-CERTIFICATION.PDF
http://eprints.utem.edu.my/id/eprint/24472/
https://jamt.utem.edu.my/jamt/article/view/5250/3673
_version_ 1687397238070837248
score 13.211869

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