Managing Queuing Problems Through Online Booking System

Queuing is one of the important issues to the service industry due to its impact towards the operations capabilities and customer satisfaction of the organization. The determination of how long a customer should wait for a product or service has long been a major concern for service management speci...

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Bibliographic Details
Main Author: Mustaffa Kamal, Muhammad Roshidi
Format: Thesis
Language:English
English
Published: 2018
Subjects:
Online Access:http://eprints.utem.edu.my/id/eprint/23979/1/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf
http://eprints.utem.edu.my/id/eprint/23979/2/Managing%20Queuing%20Problems%20Through%20Online%20Booking%20System.pdf
http://eprints.utem.edu.my/id/eprint/23979/
http://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=114794
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