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An embodied conversational agent for intelligent web interaction on pandemic crisis communication

In times of crisis, an effective communication mechanism is paramount in providing accurate and timely information to the community. In this paper we study the use of an intelligent embodied conversational agent (EGA) as the front end interface with the public for a Crisis Communication Network Port...

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Main Authors: Goh, Ong Sing, Fung, Chun Che, Wong, Kok Wai, Depickere, Arnold
Format: Conference or Workshop Item
Language:English
Published: IEEE 2006
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utem.edu.my/id/eprint/12395/4/An%20embodied%20conversational%20agent%20for%20intelligent%20web%20interaction%20on%20pandemic%20crisis%20communication.pdf
http://eprints.utem.edu.my/id/eprint/12395/
http://researchrepository.murdoch.edu.au/599/
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spelling my.utem.eprints.123952023-06-08T15:20:20Z http://eprints.utem.edu.my/id/eprint/12395/ An embodied conversational agent for intelligent web interaction on pandemic crisis communication Goh, Ong Sing Fung, Chun Che Wong, Kok Wai Depickere, Arnold QA75 Electronic computers. Computer science In times of crisis, an effective communication mechanism is paramount in providing accurate and timely information to the community. In this paper we study the use of an intelligent embodied conversational agent (EGA) as the front end interface with the public for a Crisis Communication Network Portal (CCNet). The proposed system, CCNet, is an integration of the intelligent conversation agent, AINI, and an Automated Knowledge Extraction Agent (AKEA). AKEA retrieves first hand information from relevant sources such as government departments and news channels. In this paper, we compare the interaction of AINI against two popular search engines, two question answering systems and two conversational systems. IEEE 2006 Conference or Workshop Item PeerReviewed text en http://eprints.utem.edu.my/id/eprint/12395/4/An%20embodied%20conversational%20agent%20for%20intelligent%20web%20interaction%20on%20pandemic%20crisis%20communication.pdf Goh, Ong Sing and Fung, Chun Che and Wong, Kok Wai and Depickere, Arnold (2006) An embodied conversational agent for intelligent web interaction on pandemic crisis communication. In: 2006 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT 2006 Workshops Proceedings), December 2006, Hong Kong. http://researchrepository.murdoch.edu.au/599/
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Goh, Ong Sing
Fung, Chun Che
Wong, Kok Wai
Depickere, Arnold
An embodied conversational agent for intelligent web interaction on pandemic crisis communication
description In times of crisis, an effective communication mechanism is paramount in providing accurate and timely information to the community. In this paper we study the use of an intelligent embodied conversational agent (EGA) as the front end interface with the public for a Crisis Communication Network Portal (CCNet). The proposed system, CCNet, is an integration of the intelligent conversation agent, AINI, and an Automated Knowledge Extraction Agent (AKEA). AKEA retrieves first hand information from relevant sources such as government departments and news channels. In this paper, we compare the interaction of AINI against two popular search engines, two question answering systems and two conversational systems.
format Conference or Workshop Item
author Goh, Ong Sing
Fung, Chun Che
Wong, Kok Wai
Depickere, Arnold
author_facet Goh, Ong Sing
Fung, Chun Che
Wong, Kok Wai
Depickere, Arnold
author_sort Goh, Ong Sing
title An embodied conversational agent for intelligent web interaction on pandemic crisis communication
title_short An embodied conversational agent for intelligent web interaction on pandemic crisis communication
title_full An embodied conversational agent for intelligent web interaction on pandemic crisis communication
title_fullStr An embodied conversational agent for intelligent web interaction on pandemic crisis communication
title_full_unstemmed An embodied conversational agent for intelligent web interaction on pandemic crisis communication
title_sort embodied conversational agent for intelligent web interaction on pandemic crisis communication
publisher IEEE
publishDate 2006
url http://eprints.utem.edu.my/id/eprint/12395/4/An%20embodied%20conversational%20agent%20for%20intelligent%20web%20interaction%20on%20pandemic%20crisis%20communication.pdf
http://eprints.utem.edu.my/id/eprint/12395/
http://researchrepository.murdoch.edu.au/599/
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score 13.211869

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