Job Satisfaction And Organisational Citizenship Behaviour: An Empirical Study At Higher Learning Institutions
This study is designed to measure the two dimensions of organisational citizenship behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To achieve the research objectives, the su...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Asian Academy of Management (AAM)
2011
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| Subjects: | |
| Online Access: | http://eprints.usm.my/36568/1/AAMJ_16.2.7.pdf http://eprints.usm.my/36568/ http://web.usm.my/aamj/16.2.2011/AAMJ_16.2.7.pdf |
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| Summary: | This study is designed to measure the two dimensions of organisational citizenship
behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship
behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To
achieve the research objectives, the survey method is employed. Findings of this study
reveal that both extrinsic and intrinsic job satisfaction are very important in predicting
citizenship behaviour. Implications and limitations of the study are discussed along with
suggestions for future research. |
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